There's no doubt that customer experience is absolutely essential for brand survival. AI and analytics will increasingly be deployed to support the customer experience, as well as being the principal means to deliver it. That makes trust and transparency every bit as important as technology in achieving success. So what are the components of customer experience? Personalisation is one key element.

Getting the perfect music recommendation is a challenging task. Who has never dreamt of laying back and listening to some music, while having no buttons to press at all and still getting the perfect tune? But what defines this perfect tune? Deezer is a music streaming app, also available on the web. It proposes more than 43 million tracks and is available in more than 180 countries, through a free limited service and a premium offer.

Wherever the winds of the market may blow, he always seems to find a way to deliver impressive returns for his investors and his company, Berkshire Hathaway. Every year he authors his famous "shareholder letter" with his musing about the market and investment strategy and -- perhaps as reflects his continued success -- this sentiment analysis of his letters by data scientist Michael Toth shows that the tone has been generally positive over time. Only five of the forty years of letters show an average negative sentiment: those correspond to market downturns in 1987, 1990, 2001/2002 and 2008. Michael used the R language to generate a sentiment score for each letter, and the process was surprisingly simple (you can find the R code here). From there, a simple ggplot2 bar chart is used to show the average sentiment scores for each letter.

Minecraft is coming to Nintendo Switch next month, but, according to a stream recap on NeoGAF, the hybrid build of the game won't be identical to the versions found on PS4 and Xbox One. World size will be restricted on Switch, but framerate will stay the same. As detailed in the post, worlds in Minecraft: Nintendo Switch Edition will be cut down to "medium size." This classification equates to a buildable area spanning 3072x3072 blocks. On PS4 and Xbox One, the largest world size is 5120x5120 blocks.

By considering more complex decisions (many more influencers), AI techniques extend traditional Machine learning strategies(like Anomaly detection).

SUNNYVALE, Calif., April 18, 2017 –Socionext Inc. and SOINN Inc. today announced initial results of collaboration started in 2016, in which Socionext extracts and delivers biometrics data to the "Artificial Brain SOINN". The companies achieved initial results in reading ultrasound images from Socionext's viewphii mobile ultrasound solution by Artificial Brain SOINN. The results will be introduced at Medtec Japan, held in Tokyo Big Sight, April 19-21, at booths 4505 & 4507. In this initial trial, SOINN learned to read subcutaneous fat thickness from abdominal ultrasound images. The estimations by SOINN were then compared with the reading results by ultrasound technicians.

So wrote Wired's Chris Anderson in 2008. It kicked up a little storm at the time, as Anderson, the magazine's editor, undoubtedly intended. For example, an article in a journal of molecular biology asked, "…if we stop looking for models and hypotheses, are we still really doing science?" The answer clearly was supposed to be: "No." But today -- not even a decade since Anderson's article -- the controversy sounds quaint.

SAN FRANCISCO, CA and QUEBEC, QC--(Marketwired - April 18, 2017) - Coveo, a recognized leader in AI-powered search and predictive analytics, and recently positioned as the highest for execution and furthest for innovation leader in the leaders quadrant of Gartner's Magic Quadrant for Insight Engines, has just announced the general availability of Coveo for Salesforce Free Edition. Coveo for Salesforce Free Edition now allows every brand using Salesforce to leverage Coveo's Machine Learning features and transform their self-service experiences to deliver more relevant content, at scale, whether for customers, partners or employees. Companies unintentionally make it difficult for people to find relevant content, let alone receiving relevant insights and personalized recommendations. It is even harder for community administrators and managers to gain valuable insights, and learn from usage and behavioral data, such as what customers are searching for, what drives better outcomes or what content gaps exist in their self-service pages. "Search and relevance are at the very core of user engagement, personalization and self-service success," said Laurent Simoneau, President and CTO of Coveo.

"According to merriam-webster.com, the simple definition of artificial intelligence: 'an area of computer science that deals with giving machines the ability to seem like they have human intelligence; the power of a machine to copy intelligent behavior.'" Ready or not, artificial intelligence is here; and it's here to stay. Businesses and organizations that have taken an early lead in the adoption and use of artificial intelligence (be it natural language processing, machine learning, deep learning, or cognitive computing) are simply scratching the surface of its potential to not only improve sales, service, marketing and operations, but to discover and deliver new digital business models. In the 2017 Economist Intelligence Unit report, Artificial Intelligence in the Real World, 75% of more than 200 business executives surveyed said AI will be actively implemented in their companies within the next three years. And while many are wary of its potential to reduce human employment, 27% say introducing artificial intelligence to business will improve decision making; 26% believe it will improve customer service; 29% say it will improve operating efficiency; and 17% said it will increase sales revenue.

This was cited first and foremost by nearly everyone I spoke to. The success of driverless cars hinges entirely upon it, as does our ability to make sense of the unfathomable amounts of data we now collect (and will increasingly collect) from a growing networking of "sensing" things. "Smart cities will be transformational," predicts Brian Lakamp, CEO of Totem Power. "Without sustainable backup power, however, better municipal services are only as good as the grid and could fail when we need them most." "An increasing number of industries are following the lead of Uber and Airbnb in adopting the sharing economy," says Manuel Grenacher of Coresystems.