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Conversational Agents: Theory and Applications

arXiv.org Artificial Intelligence

In this chapter, we provide a review of conversational agents (CAs), discussing chatbots, intended for casual conversation with a user, as well as task-oriented agents that generally engage in discussions intended to reach one or several specific goals, often (but not always) within a specific domain. We also consider the concept of embodied conversational agents, briefly reviewing aspects such as character animation and speech processing. The many different approaches for representing dialogue in CAs are discussed in some detail, along with methods for evaluating such agents, emphasizing the important topics of accountability and interpretability. A brief historical overview is given, followed by an extensive overview of various applications, especially in the fields of health and education. We end the chapter by discussing benefits and potential risks regarding the societal impact of current and future CA technology.


Online AutoML: An adaptive AutoML framework for online learning

arXiv.org Artificial Intelligence

Automated Machine Learning (AutoML) has been used successfully in settings where the learning task is assumed to be static. In many real-world scenarios, however, the data distribution will evolve over time, and it is yet to be shown whether AutoML techniques can effectively design online pipelines in dynamic environments. This study aims to automate pipeline design for online learning while continuously adapting to data drift. For this purpose, we design an adaptive Online Automated Machine Learning (OAML) system, searching the complete pipeline configuration space of online learners, including preprocessing algorithms and ensembling techniques. This system combines the inherent adaptation capabilities of online learners with the fast automated pipeline (re)optimization capabilities of AutoML. Focusing on optimization techniques that can adapt to evolving objectives, we evaluate asynchronous genetic programming and asynchronous successive halving to optimize these pipelines continually. We experiment on real and artificial data streams with varying types of concept drift to test the performance and adaptation capabilities of the proposed system. The results confirm the utility of OAML over popular online learning algorithms and underscore the benefits of continuous pipeline redesign in the presence of data drift.


Challenges of Artificial Intelligence -- From Machine Learning and Computer Vision to Emotional Intelligence

arXiv.org Artificial Intelligence

Artificial intelligence (AI) has become a part of everyday conversation and our lives. It is considered as the new electricity that is revolutionizing the world. AI is heavily invested in both industry and academy. However, there is also a lot of hype in the current AI debate. AI based on so-called deep learning has achieved impressive results in many problems, but its limits are already visible. AI has been under research since the 1940s, and the industry has seen many ups and downs due to over-expectations and related disappointments that have followed. The purpose of this book is to give a realistic picture of AI, its history, its potential and limitations. We believe that AI is a helper, not a ruler of humans. We begin by describing what AI is and how it has evolved over the decades. After fundamentals, we explain the importance of massive data for the current mainstream of artificial intelligence. The most common representations for AI, methods, and machine learning are covered. In addition, the main application areas are introduced. Computer vision has been central to the development of AI. The book provides a general introduction to computer vision, and includes an exposure to the results and applications of our own research. Emotions are central to human intelligence, but little use has been made in AI. We present the basics of emotional intelligence and our own research on the topic. We discuss super-intelligence that transcends human understanding, explaining why such achievement seems impossible on the basis of present knowledge,and how AI could be improved. Finally, a summary is made of the current state of AI and what to do in the future. In the appendix, we look at the development of AI education, especially from the perspective of contents at our own university.


Agent Smith: Teaching Question Answering to Jill Watson

arXiv.org Artificial Intelligence

Building AI agents can be costly. Consider a question answering agent such as Jill Watson that automatically answers students' questions on the discussion forums of online classes based on their syllabi and other course materials. Training a Jill on the syllabus of a new online class can take a hundred hours or more. Machine teaching - interactive teaching of an AI agent using synthetic data sets - can reduce the training time because it combines the advantages of knowledge-based AI, machine learning using large data sets, and interactive human-in-loop training. We describe Agent Smith, an interactive machine teaching agent that reduces the time taken to train a Jill for a new online class by an order of magnitude.


Programming Knowledge Tracing: A Comprehensive Dataset and A New Model

arXiv.org Artificial Intelligence

In this paper, we study knowledge tracing in the domain of programming education and make two important contributions. First, we harvest and publish so far the most comprehensive dataset, namely BePKT, which covers various online behaviors in an OJ system, including programming text problems, knowledge annotations, user-submitted code and system-logged events. Second, we propose a new model PDKT to exploit the enriched context for accurate student behavior prediction. More specifically, we construct a bipartite graph for programming problem embedding, and design an improved pre-training model PLCodeBERT for code embedding, as well as a double-sequence RNN model with exponential decay attention for effective feature fusion. Experimental results on the new dataset BePKT show that our proposed model establishes state-of-the-art performance in programming knowledge tracing. In addition, we verify that our code embedding strategy based on PLCodeBERT is complementary to existing knowledge tracing models to further enhance their accuracy. As a side product, PLCodeBERT also results in better performance in other programming-related tasks such as code clone detection.


An Algorithm for Generating Gap-Fill Multiple Choice Questions of an Expert System

arXiv.org Artificial Intelligence

This research is aimed to propose an artificial intelligence algorithm comprising an ontology-based design, text mining, and natural language processing for automatically generating gap-fill multiple choice questions (MCQs). The simulation of this research demonstrated an application of the algorithm in generating gap-fill MCQs about software testing. The simulation results revealed that by using 103 online documents as inputs, the algorithm could automatically produce more than 16 thousand valid gap-fill MCQs covering a variety of topics in the software testing domain. Finally, in the discussion section of this paper we suggest how the proposed algorithm should be applied to produce gap-fill MCQs being collected in a question pool used by a knowledge expert system.


Personalized Education in the AI Era: What to Expect Next?

arXiv.org Artificial Intelligence

The objective of personalized learning is to design an effective knowledge acquisition track that matches the learner's strengths and bypasses her weaknesses to ultimately meet her desired goal. This concept emerged several years ago and is being adopted by a rapidly-growing number of educational institutions around the globe. In recent years, the boost of artificial intelligence (AI) and machine learning (ML), together with the advances in big data analysis, has unfolded novel perspectives to enhance personalized education in numerous dimensions. By taking advantage of AI/ML methods, the educational platform precisely acquires the student's characteristics. This is done, in part, by observing the past experiences as well as analyzing the available big data through exploring the learners' features and similarities. It can, for example, recommend the most appropriate content among numerous accessible ones, advise a well-designed long-term curriculum, connect appropriate learners by suggestion, accurate performance evaluation, and the like. Still, several aspects of AI-based personalized education remain unexplored. These include, among others, compensating for the adverse effects of the absence of peers, creating and maintaining motivations for learning, increasing diversity, removing the biases induced by the data and algorithms, and the like. In this paper, while providing a brief review of state-of-the-art research, we investigate the challenges of AI/ML-based personalized education and discuss potential solutions.


Educational Content Linking for Enhancing Learning Need Remediation in MOOCs

arXiv.org Artificial Intelligence

Since its introduction in 2011, there have been over 4000 MOOCs on various subjects on the Web, serving over 35 million learners. MOOCs have shown the ability to democratize knowledge dissemination and bring the best education in the world to every learner. However, the disparate distances between participants, the size of the learner population, and the heterogeneity of the learners' backgrounds make it extremely difficult for instructors to interact with the learners in a timely manner, which adversely affects learning experience. To address the challenges, in this thesis, we propose a framework: educational content linking. By linking and organizing pieces of learning content scattered in various course materials into an easily accessible structure, we hypothesize that this framework can provide learners guidance and improve content navigation. Since most instruction and knowledge acquisition in MOOCs takes place when learners are surveying course materials, better content navigation may help learners find supporting information to resolve their confusion and thus improve learning outcome and experience. To support our conjecture, we present end-to-end studies to investigate our framework around two research questions: 1) can manually generated linking improve learning? 2) can learning content be generated with machine learning methods? For studying the first question, we built an interface that present learning materials and visualize the linking among them simultaneously. We found the interface enables users to search for desired course materials more efficiently, and retain more concepts more readily. For the second question, we propose an automatic content linking algorithm based on conditional random fields. We demonstrate that automatically generated linking can still lead to better learning, although the magnitude of the improvement over the unlinked interface is smaller.


Machine Learning Towards Intelligent Systems: Applications, Challenges, and Opportunities

arXiv.org Artificial Intelligence

The emergence and continued reliance on the Internet and related technologies has resulted in the generation of large amounts of data that can be made available for analyses. However, humans do not possess the cognitive capabilities to understand such large amounts of data. Machine learning (ML) provides a mechanism for humans to process large amounts of data, gain insights about the behavior of the data, and make more informed decision based on the resulting analysis. ML has applications in various fields. This review focuses on some of the fields and applications such as education, healthcare, network security, banking and finance, and social media. Within these fields, there are multiple unique challenges that exist. However, ML can provide solutions to these challenges, as well as create further research opportunities. Accordingly, this work surveys some of the challenges facing the aforementioned fields and presents some of the previous literature works that tackled them. Moreover, it suggests several research opportunities that benefit from the use of ML to address these challenges.


Empowering Things with Intelligence: A Survey of the Progress, Challenges, and Opportunities in Artificial Intelligence of Things

arXiv.org Artificial Intelligence

In the Internet of Things (IoT) era, billions of sensors and devices collect and process data from the environment, transmit them to cloud centers, and receive feedback via the internet for connectivity and perception. However, transmitting massive amounts of heterogeneous data, perceiving complex environments from these data, and then making smart decisions in a timely manner are difficult. Artificial intelligence (AI), especially deep learning, is now a proven success in various areas including computer vision, speech recognition, and natural language processing. AI introduced into the IoT heralds the era of artificial intelligence of things (AIoT). This paper presents a comprehensive survey on AIoT to show how AI can empower the IoT to make it faster, smarter, greener, and safer. Specifically, we briefly present the AIoT architecture in the context of cloud computing, fog computing, and edge computing. Then, we present progress in AI research for IoT from four perspectives: perceiving, learning, reasoning, and behaving. Next, we summarize some promising applications of AIoT that are likely to profoundly reshape our world. Finally, we highlight the challenges facing AIoT and some potential research opportunities.