Commodity Chemicals


How to use machine learning to identify "good" customers vs "bad" customers - BDO Canada - IT Solutions

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Good profitable customers rarely become unprofitable. It is more likely that they were unprofitable from the onset. Determining an approach to define customer value can be a complex decision. Traditionally, we use gross margin in identifying good and bad customers. For example, if your overhead costs are 25% of gross revenue, a good customer is anyone with a gross margin over 25%.