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How AI Can Help The Airlines (And Any Businesses) Heal Their 'Black Eye'

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While delayed and canceled flights cause stress, it's even more stressful when a passenger tries to get rebooked or change a flight. Nanorep is already working in other areas of the travel industry, and Campo believes AI can help the airlines' customer service as well. Thanks to virtual assistants, hold times virtually disappear. The airlines are a great example of how AI, chatbots and virtual assistants can enhance the customer experience.


PubNub BLOCKS: Streaming Data Enhanced with Watson - Watson

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Now it's easy to add Watson-powered machine intelligence to those streams with BLOCKS, a feature of the PubNub Data Stream Network (DSN) that makes the network programmable. In a new episode of the Building with Watson webinar series, Josh Marinacci, Head of Developer Relations at PubNub demonstrates how he used the Watson Conversation PubNub BLOCK to build a geology-themed chatbot called Mr. Rockbot. The PubNub programmable network is designed for developing real-time applications like chatbots. It then talks to the real-time network provider (PubNub) and computes in the network's serverless compute system (PubNub BLOCKS).


The information age is over, welcome to the machine learning age

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You could say the information age started in 1965 when Gordon Moore invented Moore's Law (a prediction about how transistors would double every year, later changed to every 18 months). Some would argue the information age started long before then, when electricity replaced steam power. In their book Machine, Platform, Crowd: Harnessing Our Digital Future, economic gurus Andrew McAfee and Erik Brynjolfsson suggest that we're now in the "machine learning" age. In the book, the authors explain why the transition from steam power to electric power took a long time.


The information age is over, welcome to the machine learning age

#artificialintelligence

You could say the information age started in 1965 when Gordon Moore invented Moore's Law (a prediction about how transistors would double every year, later changed to every 18 months). Some would argue the information age started long before then, when electricity replaced steam power. In their book Machine, Platform, Crowd: Harnessing Our Digital Future, economic gurus Andrew McAfee and Erik Brynjolfsson suggest that we're now in the "machine learning" age. In the book, the authors explain why the transition from steam power to electric power took a long time.


The Death of Organic Search (As We Know It) - Search Engine Journal

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I've never written one personally but I was having a discussion with the author of a great piece here on Search Engine Journal on AI and its impact on search and the question came up: Between machine learning and the limited space available for organic search, is it on its death spiral? Between machine learning, the limited space available for organic search, and the growth of both voice search and personal assistants, is it on its death spiral? To paint the picture of where this is going, let's look at just some of the changes over the past little while: I'm sure you can see the trend: Google is crafting the results layout in a way that minimizes the impact of organic results on commercially intent searchers. Not coincidentally, Google announced their personal assistant being released on all phones running Android 6.0 and above, taking us beyond running simple queries on our phone and onto more complicated communications and interactions with other systems -- all in a conversational manner.


How AI is transforming the future of fintech

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These use neural networks to predict behaviour, financial indicators and so on. "In the history of finance there has always been fraud," says WIRED Money 2017 speakerJoern Leogrande, executive vice president of mobile services at Wirecard. But from a retailer's perspective, you have to do something about this because what we see - and this is pretty obvious - is the kind of power and investment technology companies like Amazon are stepping into… There is tremendous change coming." Fintech aspires to the same promise, and services like Wirecard, Nutmeg, Schmidhuber's lab's work on AI that can outthink a human banker or trader by a thousand-fold, are examples of how it can deliver.


7 Ways Chatbots Can Benefit Your Marketing Strategy

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They can be used to perform a variety of different functions within the realms of customer service, customer interaction and many different "top of the funnel" advertising and marketing initiatives. While chatbots have been around for a while, they recently blew up in popularity when Facebook allowed branded chatbots onto its Facebook Messenger app. Instead of having to call and sit on a phone waiting to ask a five-second question, you can simply message a customer service chatbot and get your answer in a flash. Chatbots can play a large role analyzing customer data, and optimizing sales and marketing strategies in light of this analysis.


Microsoft revealed its plans for world domination at Build

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To make this multidevice universe work, developers will need a convenient platform to code on, and Build 2017 also provided exciting news about that. In addition to unveiling a Fluent Design framework to simplify coding for all manner of gadgets (headsets, phones or speakers), Microsoft also released a Project Rome SDK for iOS (previously available on Android) for developers to create apps that can work across devices running those operating systems. Whether it's through Cortana-enabled devices, Windows tweaked for various gadgets or multiplatform access to the Graph, it's clear that Microsoft is laying the groundwork to slide into all aspects of your life. Click here to catch up on the latest news from Microsoft Build 2017.


Google launches Allo, its AI-centric messaging app

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It's home to Google Assistant, the new conversational assistant that Google plans to bring to many more of its consumer products. The first sign that Allo is a bit smarter than the standard messaging app is through a feature called Smart Replies. Even more impressive, Google has combined this feature with its photo recognition abilities, so the app is able to suggest responses to photos that are shared within your conversation. Things that Google can do "natively" like conversions, simple Google searches and translations will appear directly in your chat while other queries will surface links to Google results.


apple-texting-driving

TIME

Still, Mark Geistfeld, Sheila Lubetsky Birnbaum Professor of Civil Litigation at The New York University School of Law, believes Apple and similar firms have a responsibility to explore ways to cut down on distracted driving. One such technological solution might be for smartphone makers to disable or limit a device's functionality when it's traveling at driving speeds. Jennifer H. Arlen, Norma Z. Paige Professor of Law at The New York University School of Law, says that makes texting-while-driving cases a "very good place for liability imposed directly on the person who misuses [a phone], and perhaps criminal statutes that enhance the penalties on people who have serious accidents while texting and driving." Apple calls its system CarPlay, for Android devices there's Android Auto.