If you are looking for an answer to the question What is Artificial Intelligence? and you only have a minute, then here's the definition the Association for the Advancement of Artificial Intelligence offers on its home page: "the scientific understanding of the mechanisms underlying thought and intelligent behavior and their embodiment in machines."
However, if you are fortunate enough to have more than a minute, then please get ready to embark upon an exciting journey exploring AI (but beware, it could last a lifetime) …
"There has been a dramatic increase in work in the last five or six years, coming from the exponential data explosion and an increase in audit regulation bureaucracy," Neil Kinson, chief of staff at enterprise process automation provider (and long-time SAP partner) Redwood Software, said in ZDNet last week. "The automation is being created to solve that problem, rather than to cut costs, [and] a lot of organizations are applying automation just to cope." And we may have only spotted the tip of this iceberg. "We'll see more innovation in the next two years than we have in the last 10 years, all driven by AI," Rod Drury, CEO and founder of New Zealand's cloud-based accountancy software provider Xero, said in Business Insider on Monday. "We're getting a fantastic hit because the fintech space is a relatively small domain with massive amounts of data, and it's inherently high value."
In this context, business application journey has not finished yet. Over this subject, SAP believes on the use of machine learning technology supporting business processes to achieve truly "work liberation". The idea is to have the machine learning from input data and provide a decision on the expected decision to make based on what is happening. SAP has expressed the commitment for supporting customers journey to obtain the best assets for real insight through the pillars of innovation and empathy.
Using text mining and machine learning based on the SAP HANA platform, the initiative aims to help companies review job descriptions, performance reviews and similar people processes for potential bias and suggest changes to encourage equity. Organizations must fully utilize the talents of the entire workforce, and SAP SuccessFactors solutions are focused on helping companies make equitable decisions for all employees throughout the entire employee lifecycle. With the launch of a new SAP Diversity and Inclusion Customer Advisory Group earlier this month, SAP will work with customers and diversity and inclusion experts to identify how technology can be utilized to support inclusiveness, with an initial focus on gender equity. "I am excited about the learning and sharing that will happen with the SAP Diversity and Inclusion Customer Advisory Group," said FutureWork Institute's Odom.
SAP has announced it will use text mining and machine learning, based on the SAP HANA platform, to build new capabilities within its SAP SuccessFactors HCM Suite to help companies identify and track where biases exist in talent acquisition and management processes to address workplace biases. The initiative will be run by the group's recently established Diversity and Inclusion Customer Advisory Group, which will work with customers and diversity inclusion specialists to identify how technology can be used to support workplace inclusiveness. The diversity inclusion specialists will include Elisabeth Kelan, professor of leadership at Cranfield School of Management; Tinna Nielsen, founder of Move the Elephant for Inclusiveness and young global leader at the World Economic Forum; and Tanya Odom, director of innovation and executive coach at The FutureWork Institute; while some of the partnering customers include Erste Group Bank, McCormick & Company, New York Life, Royal Bank of Canada, and Varian Medical Systems. Specifically the deal means SAP's HANA in-memory database has been certified to run development, test, and production workloads, including SAP S/4 HANA on Microsoft's Azure public cloud.