If you are looking for an answer to the question What is Artificial Intelligence? and you only have a minute, then here's the definition the Association for the Advancement of Artificial Intelligence offers on its home page: "the scientific understanding of the mechanisms underlying thought and intelligent behavior and their embodiment in machines."
However, if you are fortunate enough to have more than a minute, then please get ready to embark upon an exciting journey exploring AI (but beware, it could last a lifetime) …
SAP Labs in India is the second largest R&D centre for the company after its centre in Walldorf, Germany and among the three hubs in the SAP Labs network of 19 Labs across 16 countries. Dilipkumar Khandelwal, MD for SAP Labs in India, has a dual role as he is also the EVP and Global Head of Enterprise Cloud Services for SAP. In an exclusive interview with Ayushman Baruah, Khandelwal talks about their India focus, latest technologies, and their emphasis on innovation. Excerpts: What is the SAP Lab's focus here? Over a period of 19 years, SAP Labs India has evolved to become an integral part of SAP's global strategy.
Spurred by the rise of chatbots in consumer apps, companies are giving voice (literally) to virtual assistants in the workplace. Gartner research predicts that by 2020, we'll conduct 30 percent of our web browsing sessions without a screen. While these analysts envision the impact on consumers as they drive, cook or exercise, this newest generation of voice-first applications promises even more for employees in the workplace. Gartner predicts we'll conduct 30 percent of our web browsing sessions without a screen by 2020 . Technology that speeds up daily tasks with simple voice commands will have a tremendous effect.
"There has been a dramatic increase in work in the last five or six years, coming from the exponential data explosion and an increase in audit regulation bureaucracy," Neil Kinson, chief of staff at enterprise process automation provider (and long-time SAP partner) Redwood Software, said in ZDNet last week. "The automation is being created to solve that problem, rather than to cut costs, [and] a lot of organizations are applying automation just to cope." And we may have only spotted the tip of this iceberg. "We'll see more innovation in the next two years than we have in the last 10 years, all driven by AI," Rod Drury, CEO and founder of New Zealand's cloud-based accountancy software provider Xero, said in Business Insider on Monday. "We're getting a fantastic hit because the fintech space is a relatively small domain with massive amounts of data, and it's inherently high value."
The Andhra Pradesh Government and SAP have signed a MoU here on Thursday to set up a start-up accelerator here. The MoU was signed by SAP Director (Start-up Focus Programme) Mayank Mathur and IT Adviser to AP Government J.A. SAP will invite ideas from prospective entrepreneurs from all over Andhra Pradesh through their website in the first week of August. AP Innovation Society CEO Nikhil Agarwal and AP Electronics and IT Agency CEO Srinivasa Murthy described the partnering of SAP with AP Government as a major milestone to boost IT in enterprise big data, analytics, internet of things, artificial intelligence, machine learning, healthcare and agriculture.
In total, SAP Labs pitched 15 all-new ideas to seven VC funds. Other ideas that made an impact came from Cooey, an analytics business that enables corporates to manage employee healthcare. There was also a panel discussion with VCs like Ravi Gururaj, Sanjay Anandram, and Rahul Chowdhuri, who along with the host Shradha Sharma, founder & CEO of YourStory, discussed the entrepreneur's ability to build sustainable B2B businesses. You need to know how corporate sales cycles work and also understand that not all meetings end up in business," says Ravi Gururaj, founder and CEO of QikPod.
In this context, business application journey has not finished yet. Over this subject, SAP believes on the use of machine learning technology supporting business processes to achieve truly "work liberation". The idea is to have the machine learning from input data and provide a decision on the expected decision to make based on what is happening. SAP has expressed the commitment for supporting customers journey to obtain the best assets for real insight through the pillars of innovation and empathy.
Using text mining and machine learning based on the SAP HANA platform, the initiative aims to help companies review job descriptions, performance reviews and similar people processes for potential bias and suggest changes to encourage equity. Organizations must fully utilize the talents of the entire workforce, and SAP SuccessFactors solutions are focused on helping companies make equitable decisions for all employees throughout the entire employee lifecycle. With the launch of a new SAP Diversity and Inclusion Customer Advisory Group earlier this month, SAP will work with customers and diversity and inclusion experts to identify how technology can be utilized to support inclusiveness, with an initial focus on gender equity. "I am excited about the learning and sharing that will happen with the SAP Diversity and Inclusion Customer Advisory Group," said FutureWork Institute's Odom.
SAP has announced it will use text mining and machine learning, based on the SAP HANA platform, to build new capabilities within its SAP SuccessFactors HCM Suite to help companies identify and track where biases exist in talent acquisition and management processes to address workplace biases. The initiative will be run by the group's recently established Diversity and Inclusion Customer Advisory Group, which will work with customers and diversity inclusion specialists to identify how technology can be used to support workplace inclusiveness. The diversity inclusion specialists will include Elisabeth Kelan, professor of leadership at Cranfield School of Management; Tinna Nielsen, founder of Move the Elephant for Inclusiveness and young global leader at the World Economic Forum; and Tanya Odom, director of innovation and executive coach at The FutureWork Institute; while some of the partnering customers include Erste Group Bank, McCormick & Company, New York Life, Royal Bank of Canada, and Varian Medical Systems. Specifically the deal means SAP's HANA in-memory database has been certified to run development, test, and production workloads, including SAP S/4 HANA on Microsoft's Azure public cloud.