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The insurtech trends making the greatest impact in 2017

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The insurance disruption space hasn't seen nearly as much activity as fintech, but 2017 has seen the trinity of technological trends - machine learning, AI and Big Data - cross over and fuel the motor of change within InsurTech. As well as the goal of customer retention, the digitisation of customer experience keeps operational costs down and requires little manpower, whilst having digital and cloud based technology makes insurance services better able to cope with an increasingly demanding consumer base who want access to services anywhere and at any time. "More than machine learning", Alberto explains, "we could speak of human learning - both the insurer and SPIXII learn more (and often unexpected) from the behaviours of the customers and apply changes and adjustments in order to increase KPIs". It auto generates an insurance claim, verifies it against its blockchain ledger, and pays its users if the claim is correct.


End-of-life chatbot helps patients make tough decisions

Daily Mail

An end-of-life chatbot that helps terminally ill patients struggling with tough decisions is being tested by researchers. An end-of-life chatbot that helps terminally ill patients struggling with tough decisions is being tested by researchers. It automatically alerts caregivers and family members when a patient is ready to formalise end-of-life plans. It automatically alerts caregivers and family members when a patient is ready to formalise plans.


How Conversational AI Will Change Customer Service

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Thanks to NLP's integration into messaging apps, conversational commerce can help businesses drive sales. ING is catapulting open banking by investing in "conversational banking" technologies to improve banking experiences for its customers and to stay competitive. With all of the benefits that conversational AI brings to businesses, conversational AI will change customer service in a variety of ways. Enterprise leaders should consider incorporating technologies that leverage conversational AI within their AI strategies to stay competitive and provide an enhanced customer experience.


Chatbots in Banking: Which Are the Top 5 Banks That Have Adopted Chatbots? [Infographic]

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Due to Artificial Intelligence, chatbots can pursue and continue a conversation. According to a report released by Gartner, consumers will manage 85% of the total business associations with banks through Fintech chatbots by 2020. If you enjoyed the story, you can read the whole story on Banking chatbots and its benefits for the industry here:"How Chatbots are transforming Wall Street and Main Street Banks?" With his industry experience, he has rapidly developed Maruti Techlabs in specialized services like Chatbot Development, Artificial Intelligence, Natural language Processing and Machine Learning.


Artificial Intelligence & SEO: 5 Strategies You Need to Follow

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Moreover, Google returns a list of searches based on the current search query entered by the user. It automatically shows grouped keywords based on your main target keyword. For example, a review left by a customer might say "this place has amazing seafood at an affordable price" this sentence will help Google analyze and return the business in the search results when people search with a query such as "the best seafood restaurant on a budget". User reviews enable businesses to rank higher on Google for lots of newer search queries where Google considers the business to be relevant based on review text left by the users.


Amazon order made by parrot after it uses Alexa

Daily Mail

A pet owner was stunned after her parrot managed to shop online using Amazon's Alexa voice recognition software. Ms Pretorius, from Greenwich, south east London, says the cheeky bird mimics her voice, and must have activated her smart Amazon Echo device to place the strange order. Pet owner Corienne Pretorius, of Greenwich, south-east London, was stunned after her parrot (pictured) managed to shop online using Amazon's Alexa voice recognition software She said: 'I couldn't believe it when I realised that it was Buddy who had used Alexa to make an Amazon order. Ms Pretorius, who is originally from South Africa, said: 'He also swears in Afrikaans, which I didn't realise I did until I heard him doing it too' 'With me, he never speaks when I'm in the room because he is listening intently and trying to pick up what I have to say.


Amazon is working on Alexa-enabled 'smart glasses'

Daily Mail

Until now, the AI powered assistant could only be summoned on Amazon tablets and other mobile devices when a wake button was pressed or the Alexa app launched. Babak Parviz the founder of Google's ill-fated Glass, the first major attempt to popularise smart glasses, is rumoured to be directing Amazon's efforts.. Their device is unlikely to replicate the heads up display of the Google Glass and its onboard camera, however. The new Fire HD 10, Amazon's latest tablet, will go on sale on October 11 for £150 ($150) Babak Parviz the founder of Google's ill-fated Glass, the first major attempt to popularise smart glasses, is rumoured to be directing Amazon's efforts. Until now, the AI powered assistant could only be summoned on Amazon tablets and other mobile devices when a wake button was pressed or the Alexa app launched.


How chatbots can improve customer service

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Also known as virtual agents, IM bots and artificial conversational entities, chatbots are computer programmes that can respond to text or verbal commands and questions, providing advice in the place of a human staff member. "Their rise is being driven by several converging trends: the popularity of messaging apps, the explosion of the app ecosystem, advancements in AI and cognitive technologies, conversational user interfaces and a wider reach of automation," he explains. "Conversational marketing or customer service provided by chatbots is an effective way for brands to have a one-on-one conversation with their customers, learn what they care about, and build long-term relationships to better serve them." "They're beginning to use automation bots to automate order downloads; instantly allocate and fulfil orders; change the order status based on payment, allocation and fulfilment status; and send the order to the warehouse for fulfilment and shipping," he says.


How To Build A Charming (And Useful) Chatbot – ThinkGrowth.org

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It started because I was curious about conversational interfaces and natural language processing, but it's turned into more than that. Here are a few I've picked up from my first year with Growthbot: All chatbots are powered by natural language processing (NLP), a type of artificial intelligence. Your average chatbot is less intelligent than your average email service provider. Remember, your chat logs are basically the focus group to end all focus groups.