Chatbot


Q&A: Dashbot On Why Conversational Analytics are the Future

#artificialintelligence

This month we're chatting with Arte Merritt, CEO and Cofounder of Dashbot, a bot analytics platform that enables publishers and developers to increase engagement, acquisition, and monetization. When we refer to "bots," we mean any conversational interface, whether more text based--like Facebook or Slack--or voice based--like Alexa or Google Home. Originally they just provided scores of the games, but noticed users were asking about players, and added support for player info. They saw this in the analytics and added support for a "mute" functionality that enabled users to mute the score updates when their teams are losing -- and thus they retained the users instead of losing them.


Siri-powered wireless charging dock could be the iPhone's ultimate companion

Mashable

If a patent Apple was recently granted is any indication, a product with some of those features could be coming sometime in the future. The patent, which was spotted by The Verge, describes various designs for a device that could serve as a dock for "a portable electronic device" (an iPhone, obviously) outfitted with microphones, processors, and wireless energy transfer capabilities in some iterations. Siri integration is also outlined in the patent, although it's described as being "a voice recognition mode of the portable electronic device," rather than a built-in feature of the dock. A wireless charging, Siri-connected smart dock could be more appealing to consumers than Apple's upcoming HomePod, the premium $349 Siri speaker dropping in December to take on Amazon Echo and Google Home.


The Wirecutter's best deals: Google Home and Philips Hue bundles drop by $70

Engadget

This bundle offers two of our picks, the Google Home Speaker and the Philips Hue White and Color Ambiance Starter kit, for $230, an excellent deal. The Philips Hue White and Color Ambiance Starter Kit is our pick for the best smart LED light bulbs. Grant Clauser writes, "Philips Hue is not just a smart bulb; it's a whole smart system. This is an excellent deal on these refurbished noise cancelling headphones, which typically cost $350 new.


Alexa helps Android users shop in the Amazon app

Engadget

Now, however, Android owners can finally ask Alexa about package shipping, to watch a show on Netflix, or even to pay their American Express bill from the Amazon shopping app on their Google-powered handsets. According to TechCrunch, who initially reported a Twitter user's discovery of the feature, Alexa should start to roll out to Android OS Amazon shopping app users this week. While Android users can already use voice search in Amazon's shopping app, it makes sense to upgrade that to something more robust like Alexa. At least there's parity between the Amazon apps for both Android and iPhone users.


Google responds to rumours of a major redesign for its iconic homepage

The Independent

The giant human-like robot bears a striking resemblance to the military robots starring in the movie'Avatar' and is claimed as a world first by its creators from a South Korean robotic company Waseda University's saxophonist robot WAS-5, developed by professor Atsuo Takanishi and Kaptain Rock playing one string light saber guitar perform jam session A man looks at an exhibit entitled'Mimus' a giant industrial robot which has been reprogrammed to interact with humans during a photocall at the new Design Museum in South Kensington, London Electrification Guru Dr. Wolfgang Ziebart talks about the electric Jaguar I-PACE concept SUV before it was unveiled before the Los Angeles Auto Show in Los Angeles, California, U.S The Jaguar I-PACE Concept car is the start of a new era for Jaguar. Japan's On-Art Corp's CEO Kazuya Kanemaru poses with his company's eight metre tall dinosaur-shaped mechanical suit robot'TRX03' and other robots during a demonstration in Tokyo, Japan Japan's On-Art ...


Rise of Artificial Intelligence in Banking BFSI

#artificialintelligence

Various AI solutions have already been implemented in banking across various areas like core banking, operations efficiency, customer facing services and analytics. Our key developments in the Artificial Intelligence space includes HDFC Bank OnChat – An AI based e-commerce chatbot on facebook, Programmatic Ad Bidding – AI based ad bidding tool for digital marketing, HDFC Bank Ask "Eva" – AI based FAQ & customer service assistant and HDFC Bank "IRA" – Our Intelligent Robotic Assistant at branches. The realm of innovations pertaining to artificial intelligence extends to recruitment, customer service, core banking, employee training and engagement, operational efficiency, analytics and e – commerce. HDFC Bank OnChat is a chatbot based on Artificial Intelligence and Natural Language Processing, wherein user can interact, confirm and pay for services within chat itself without any additional app download.


This Is Microsoft's Gorgeous New Nest Competitor

TIME

Following a demonstration of how its Cortana virtual assistant would work in cars and living rooms last May, the company just revealed it's working on a smart thermostat called GLAS. Contrasted with rivals like the Nest Learning Thermostat and Honeywell Lyric, both of which have round shapes that resemble more traditional thermostats, GLAS appears to be a sleek, transparent touchscreen mounted on a wall. The screen can also be used to summarize energy savings, display a calendar and outline air quality. The news also comes as an increasing number of home devices are adding support for Amazon's Alexa virtual assistant.


Microsoft is putting Cortana in charge of your thermostat

Mashable

The company teamed up with popular thermostat maker Johnson Controls to create GLAS, a sleek new touchscreen wall thermostat that promises to do much more than just turn up the heat. GLAS will run on the Windows 10 IoT Core OS, which is made specifically for smart devices. The thermostat offers Cortana voice services, so you'll be able to interact with the AI directly on the wall. GLAS will likely look to stake its place as a high-end competitor to other smart thermostats like Google's Nest and Ecobee, that latter of which also offers voice control through Amazon's Alexa.


Essential Phone PH-1 will be launching later this year

Daily Mail

Executives from the California company met with UK operators, including EE, last week to thrash out a deal. Executives from the California company met with UK operators, including EE, last week to thrash out a deal. It also boasts Qualcomm's high-end Snapdragon 835 processor and what Essential claims is'one of the world's best phone cameras' But almost 50 days later customers who pre-ordered are still waiting, with no word from Essential on when they can expect them to arrive. Alongside the Essential phone, Andy Rubin has unveiled a new home assistant to rival Apple's upcoming Siri Speaker.


Freshdesk owner Freshworks acquires Joe Hukum as it plans a move into chatbots

#artificialintelligence

After raising $55 million last year to build its business beyond its existing help desk services, today Freshworks (the parent company of Freshdesk) has made an acquisition to help it fill out that strategy. Specifically, Jo Hukum's knowledge tree coding has been built to automates sales, service and support workflows, and so the team from the startup -- led by co-founders Arihant Jain, Ajeet Kushwaha and Rahul Agarwal -- will be building bots on top of existing Freshworks products. The deal underscores the continuing interest in chatbots that we're seeing from the world of customer support: companies are looking for more efficient and less expensive ways to provide basic information and help to their customers, and many have their sights set on chatbots as a viable solution, notwithstanding that a lot of of what is being built right now still in its very early stages. "As customer preferences shift from traditional phone tree based call center support, chatbots offer a new support experience, while essentially solving for the age old challenge of triaging customer inquiries and routing that to the right support agent.