Results


Cisco to acquire AI startup MindMeld for $125 million

#artificialintelligence

Cisco today announced plans to acquire AI startup MindMeld for $125 million. Cisco decided to acquire MindMeld, a company that's been called "Siri on steroids," because many bot experiences today are disappointing, IoT and applications VP Rowan Trollope wrote in a blog post today. "Bringing the MindMeld team to Cisco is a giant leap forward in helping our customers experience the next generation of interactive, conversational interfaces." Cisco collaboration software competition includes other enterprise chat players including Microsoft Teams, Google Hangouts Chat, and Slack.


Chatbots, Live Chat Go On-Demand PYMNTS.com

#artificialintelligence

Rapidfy, an on-demand platform that connects customers with service professionals and small and medium enterprises is looking to improve how these professionals interact with customers. The firm announced today (Sept. Rapidfy's Live Chat feature will allow customers to communicate via a service professional's website, Facebook or the Rapidfy platform. The chatbots will use artificial intelligence to help service professionals reach and communicate with customers in an affordable way. Just last week, Facebook announced 30,000 bots would soon be payment-enabled for the 900 million users of its Messenger platform.


rapidfy-chatbots-live-chat-on-demand

#artificialintelligence

Rapidfy, an on-demand platform that connects customers with service professionals and small and medium enterprises is looking to improve how these professionals interact with customers. The firm announced today (Sept. Rapidfy's Live Chat feature will allow customers to communicate via a service professional's website, Facebook or the Rapidfy platform. The chatbots will use artificial intelligence to help service professionals reach and communicate with customers in an affordable way. Just last week, Facebook announced 30,000 bots would soon be payment-enabled for the 900 million users of its Messenger platform.