digital transformation


5G, AI - Huawei and Europe's Digital Transformation - IntelligentHQ

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These scenarios are impossible or prohibitively expensive on current cellular networks, but they should be feasible with the next generation of wireless connectivity, 5G. It promises to be 10 to 20 times faster than today's cell-phone networks," Elizabeth Woyke, MIT Technology Review "With worldwide 5G revenues estimated at €225 billion in 2025, 5G is a key asset for Europe to compete in the global market and its cybersecurity is crucial for ensuring the strategic autonomy of the Union. On this basis, Member States should update existing security requirements for network providers and include conditions for ensuring the security of public networks, especially when granting rights of use for radio frequencies in 5G bands," European Council conclusions on a common EU approach to the security of 5G networks "Europe has long been one of the world's foremost innovation hubs. To continue holding its own in an increasingly competitive global market, we believe stakeholders across the region need to unite to establish some key initiatives," William Xu, Huawei's Director of the Board and President of the Institute of Strategic Research Technology giant Huawei and Europe has a long story together. Huawei's presence in Europe started some 20 years ago and, since then, the company has been establishing itself as a driver of innovation in the deployment of critical technological infrastructure of ICTs, collaborating with governments across the European Union as well as positioning itself as a leader in sales of peripherals and devices. This story continues as the collaboration between the Chinese telecom and Europe's institutions are about to get boosted by the announcement of a whole array of joint programs and innovative projects in the areas of ICT such as 5G deployment, AI and Innovation 2.0. "Huawei has been operating in Europe for many years.


The Biggest Ideas at Time Machine 2019, Day One

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Time Machine 2019, SparkCognition's annual AI summit, was one for the books. Time Machine is a global AI conference featuring 40 leaders across a wide spectrum of industries to discuss the implications of AI. Our 2019 conference just came to a close, but the ideas that were discussed over the course of its two days are going to reverberate for a long time. But even if you weren't able to come join the conversation with us, we'd hate for you to miss out entirely. So here's a rundown of some of the biggest, most important ideas that emerged over the course of the first day of Time Machine 2019: The infrastructure that powers our society is beginning to reach a breaking point.


Accelerating RPA and adopting automation first mindset

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"Our experience to date in the RPA space is that our clients are waking up to the robotic process automation (RPA) wave taking the world by storm. Companies are identifying with the new disruptive technology that assists with the automation of mundane tasks being performed by humans, allowing them to focus on other tasks in their workday that require more cognitive and value-added intervention," says Allen Pascoe, Divisional Head RPA at Datafinity. It's a known fact that the challenges facing organisations, in spite of technological tools available, still include realities like paper-based processes, lack of control, inability to retrieve documents at speed, inefficient processes that lack clear roles and rules, multiple technology solutions that do not necessarily connect to each other, legislative requirements not being met, shortage of resources, financial constraints, unprecedented growth requiring concomitant support and collaboration between multiple resources, etc. In conjunction with the disruptive technologies like cloud, IOT, AI and the like, companies are finding it difficult to remain focused on the best means to find a way to remain relevant, competitive and still add value to the client. Digital transformation is defined as the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers.


Accelerating RPA and adopting automation first mindset

#artificialintelligence

"Our experience to date in the RPA space is that our clients are waking up to the robotic process automation (RPA) wave taking the world by storm. Companies are identifying with the new disruptive technology that assists with the automation of mundane tasks being performed by humans, allowing them to focus on other tasks in their workday that require more cognitive and value-added intervention," says Allen Pascoe, Divisional Head RPA at Datafinity. It's a known fact that the challenges facing organisations, in spite of technological tools available, still include realities like paper-based processes, lack of control, inability to retrieve documents at speed, inefficient processes that lack clear roles and rules, multiple technology solutions that do not necessarily connect to each other, legislative requirements not being met, shortage of resources, financial constraints, unprecedented growth requiring concomitant support and collaboration between multiple resources, etc. In conjunction with the disruptive technologies like cloud, IOT, AI and the like, companies are finding it difficult to remain focused on the best means to find a way to remain relevant, competitive and still add value to the client. Digital transformation is defined as the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers.


Professional Services: Collaboration and the Future of Work

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The bigger your company, the more important it is that every team member is on the same page. When you're as big as Genpact, with 90,000 employees and twice as many partners, then collaboration is a top priority. Sanjay Srivastava is well aware of the challenges. As Genpact's Chief Digital Officer, he is front and center at the effort to make sure the disparate teams and employees within the company are working successfully in a collaborative organizational culture, as well as offering a satisfying customer experience. For Sanjay, there are three main factors that need a strong collaboration platform within a company. It starts with the idea of the business as a connected ecosystem that drives a collective intelligence. Then there's the concept of continuous learning and innovation that requires a collaborative framework to be successful. Finally, there's the convergence of domains, the ability to pull people together from different disciplines, with different experiences, and across ...


Enough with the pilots: IoT in manufacturing is ready to grow at scale

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A new artificial intelligence (AI)-powered asset monitor from IBM gives manufacturers the chance to move into the next phase of the Internet of Things (IoT) evolution. The hard part will be everything else: Making sense of the data, revamping existing processes, and retraining technicians and engineers. IBM's Maximo Asset Monitor adds AI capabilities to the Maximo Suite to help companies do the above and move into another phase of digital transformation. Kareem Yusuf, general manager of the IBM IoT business unit, said IBM's goal for the Maximo Asset Monitor is for companies to draw insights and take action based on data from the assets that they're managing in Maximo. "We want to help clients get new data or make existing data understandable," he said.


Artificial Intelligence: The Next Frontier for Contact Center Customer Experience

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The past few years have ushered in the "modernize movement" within the contact center industry. Companies are recognizing the need to upgrade their systems, but often create a new problem while fixing an old one. How do companies modernize without over-complicating their contact centers? The answer is artificial intelligence (AI), which is an answer dripping with irony: fixing a new problem – created by trying to bring a contact center into the 21st century – with a futuristic solution! But, as we marked the 50th anniversary of the moon landing this summer, we embrace the Apollo spirit of solving problems that didn't exist before we embarked on a seemingly impossible task.


The Digital Elephant And The CFO

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Digital transformation is not new, and most companies have been on a digital journey since the 1990s. The digital transformation came in many forms -- Web, Web 2.0, SaaS, cloud, mobile, business intelligence, and big data for starters. Digital touches every operational aspect of a business in a similar way that the CFO role does. Eating this new digital elephant is a massive undertaking for any business. In the next two years, the CFO may well be the driver of this evolution of digital -- analytics, automation, and artificial intelligence (AI).


Let's get phygital: Most disruptive tech of 2020

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Tech service provider NTT released a report on Monday outlining the top digital disruption predictions for 2020. In the report, NTT CTO Ettienne Reinecke highlighted five specific disruptive technologies expected to impact 2020. After gathering global insights on intelligent tech solutions from clients, NTT experts determined the future's most impactful disruptive technologies. Gartner's IT glossary defines digital disruption as "an effect that changes the fundamental expectations and behaviors in a culture, market, industry or process that is caused by, or expressed through, digital capabilities, channels or assets." SEE: Digital transformation: An IT pro's guide (free PDF) (TechRepublic) While the word disruption may have a negative connotation, digital disruption is a positive movement for the tech world.


TA Digital - How your Marketing Automation team can benefit from AI

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Artificial Intelligence is a big part of the world we live in. If you have a digital presence, AI is already impacting your daily life in ways you can't imagine. Applied AI has made its way into applications such as Facebook, Amazon, and Netflix, and is profoundly influencing our choices in real-time. For marketers, that would probably sound familiar. Marketing to audiences across demographics at the click of a button is a modern-day marketer's dream come true.