Collaborating Authors


Five9's stock rises as it beats earnings targets yet again - SiliconANGLE


Call center software provider Five9 Inc. has come up a winner yet again, comfortably beating Wall Street's targets with its third-quarter financial results and delivering strong guidance on top of that. The company reported a profit before certain costs such as stock compensation of 27 cents per share on revenue of $112 million, up 34% from a year ago. That was well ahead of Wall Street's forecast of 18 cents per share in earnings and $101 million in revenue. Five9 sells cloud-based contact center software and services for enterprises that enable them to keep track of and manage their interactions with customers. Its software covers traditional phone calls, as well as video calling services, emails and social media interactions.

How the pandemic boosted Apple: Company sold more Macs this summer than ever before

USATODAY - Tech Top Stories

Apple just sold more Macs than ever before, a beneficiary of the work and learning from home shift fueled by the coronavirus pandemic. The first Apple Macintosh computer was released in 1984, but 2020 was the winning year for the product line. During its quarterly earnings call Thursday, Apple said it sold $9 billion worth of Macs, up from $6.9 billion in the year ago quarter. "These are tremendous numbers," said Apple CEO Tim Cook on the call with investors. The company reported a fiscal fourth-quarter net income of $12.67 billion.

Google Parent's Stock Soars on Gangbuster Earnings WSJD - Technology

Google blasted through the coronavirus pandemic with gangbuster earnings, just a week after U.S. prosecutors sued the company for operating a purported illegal monopoly in its flagship search business. Alphabet Inc. reported a third-quarter profit of $11.2 billion, well outstripping analyst estimates. As importantly, digital advertising revenue of $37.1 billion was up compared with last year, marking a turnaround from a quarter earlier, when the company recorded the first drop in the category in company history. Cogs across the Alphabet empire were clicking. Helped by stay-at-home trends, YouTube pulled in more than $5 billion in advertising for the first time, gaining 32% over the same period a year earlier.

Apple Is Quietly Working On Its Own Search Engine To Take On Google

International Business Times

Apple may be stealthily developing its own search engine, as Google faces a lawsuit from the U.S. antitrust authorities regarding the search engine giant's agreements with companies to be the default search tool. In the newest operating system update for the iPhone, the iOS 14, Apple has started showing its own search results and direct links to websites when users search from their home screen. In its updated version, iOS 14 does not use Google for many of its search functions, as it previously used to. The search window that appears in iPhones when users swipe right now compiles Apple-generated search suggestions rather than Google results. Earlier this week, the U.S. Department of Justice, in a landmark lawsuit said, Google is monopolizing the search space by entering into multi-billion dollar deals with mobile companies like Apple, Motorola, and network carriers like AT&T and Verizon, to be the default search engine on devices.

4 Powerful Use Cases for Data Science in Finance


There are a plethora of success stories demonstrating how major financial players capitalise on their data. The coronavirus pandemic and the global measures that have followed have created a perfect economic storm. The financial sector stands at the front line of a growing credit crisis, with banks trying to manage disruption and maintain strict compliance amid social distancing guidelines which are at odds with their processes. Then there are the extraordinarily low interest rates and increasingly cash-insecure consumers to contend with. To navigate the immediate obstacles, financial institutions must assess short-to-medium-term financial risks and adapt to new ways of operating in a post-pandemic world.

Radical AI podcast: featuring Liz O'Sullivan


Hosted by Dylan Doyle-Burke and Jessie J Smith, Radical AI is a podcast featuring the voices of the future in the field of artificial intelligence ethics. In this episode Jess and Dylan chat to Liz O'Sullivan about the state of surveillance in the world today. What should you know about the state of surveillance in the world today? What can we do as consumers to stop unintentionally contributing to surveillance? The facial recognition industry had a reckoning after the murder of George Floyd – are things getting better?

Bad year, great gear: 2020's 7 best tech products


It's nearly the end of the year, which means it's time to take a step back and reflect on 2020. Despite how much this year was an Annus Horribilis on so many levels, some very good technology products were released. While we cannot list them all, here's what made the top of our list on Jason Squared at ZDNet. In work and play, do you always give it your best? Then you probably want to give the best gifts, too, right?

Zoom meetings: You can now add live captions to your call – and they actually work


And there's a pretty broad range of people that this will be helpful to." "It's definitely a great help for people with a hearing disability, but also for international, distributed workforces who don't speak English as their native language. And education as well: online classes could benefit from captions, on top of the Live Notes that they can go back to, to facilitate learning." The transcription is not exactly pitch perfect: some sentences don't make sense and words occasionally come up deformed.

Doctors and how talking to them changed my own beliefs about the role of AI in Healthcare - The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)


As a technologist, I am gung-ho about the widespread application of technology across any domain including healthcare. In Season 1 of the You AI Podcast, I spoke with 15 medical doctors and we explored together where AI may drive the most impact in healthcare. In this session, I share the lessons that I learnt from those conversations with doctors and the underlying absorbing stories that helped me be more nuanced about where and how AI should be applied in Healthcare.

Deploying Data Science Web Apps with Streamlit: Text Display


This is the second in a series of articles I am writing on Streamlit -- an open-source Python library to turn your desktop program into a beautiful web app. I am writing a 10-part, bit-sized series, each covering a different aspect of the library. In today's article, I am focusing on the many different ways you can display texts using just one line of code. But if you need tips on how to set up your Streamlit environment, go ahead and read the first article on Getting Started. Note that codes and the outputs are pretty self-explanatory, so I'm not going to explain any of that and making the article text-heavy.