Collaborating Authors


AI: Experts Voice Concerns Over Its Ethical Design And Focus On Profits, Social Control


Artificial intelligence can "understand" and shape much of what happens in people's lives. AI apps like Amazon Alexa, Apple Siri, and Google Assistant answer questions and converse with people who call out their name. In navigation apps, they help people drive from one location to another. Models also can scan platforms for the use of fraudulent credit cards, and help diagnose cancer. Still, experts and advocates have voiced concerns about the long-term impact and implications of AI applications.

Why and Where AI Should Be a Part of Your Digital Experience Strategy


AI, machine learning, and natural language processing are beginning to play a much larger role in enterprise businesses, whether it is in customer service, customer relationship management, or even learning initiatives. In what ways is AI being incorporated into your DX strategy? Companies are investing in AI-based platforms in increasing numbers each year, and as a result, the AI worldwide software market revenue is expected to top $247 billion dollars, and the global AI market revenue is expected to be $327 billion this year, according to a report by Statista. This article will look at the ways AI is being used by enterprise businesses. One of the most obvious ways that AI is being used by brands is for "live" customer service interactions.

Xiaomi launches Mi Watch Revolve Active with SpO2 & Amazon Alexa


Xiaomi has released Mi Watch Revolve Active yesterday. The device comes with the addition of an oxygen sensor and Alexa support, but less premium materials make it 15% cheaper than the original. To remind, Mi Watch Revolve is essentially a rebranded version of Mi Watch Color that is meant for India and a few other countries. There are no significant differences between the two timepieces apart from the name. To make things even more confusing, Mi Watch Revolve Active seems to be a rebranded version of Mi Watch Color Sports Edition.

How Chatbots Can Improve Access to Education in Emerging Markets


The business use cases for chatbots are nearly endless, but there are also interesting and impactful ways that chatbots can be used for social good around the world. In particular, our favourite technology is a fantastic medium for improving access to much-needed education in emerging international markets. In many emerging markets access to a smartphone is much more common than access to a laptop or desktop computer. And while there are still gaps in ownership between the women and men of some emerging markets, many people will share a smartphone in order to access the apps and information they require. In order to improve access to education and support services, the smartphone will play a crucial role.

How to Stay Compliant with Data Privacy Laws While Using AI


The best organizations have integrated all their data onto a single base. This allows them to unify the data and understand their customers across the sea of touch points. Though chatbots, customer support lines, and online chats are all good ways to help your customer find the information and answers they need, they can still cause stress if not integrated. With data integration, employees can easily check a customer's past conversations right away, without asking them redundant questions. Automated messaging systems can be enhanced.

Amazon Prime Day 2021: 48 Best Kitchen, Home, Kids Deals (Day 2)


This year finds us in a much different place than last. Instead of hunkering down for a chilly, lonely winter, we're flinging aside our face masks and getting ready to return to the outside world. However, if you're having friends over for the first time in more than a year, you might still need help vacuuming the living room carpet. Or maybe you're styling your hair to appear in public for the first time in a loooong time and have forgotten how to do it! If that's the case, we can help! We perused all of Amazon's Prime Day deals for the second day to find the best ones for you, your kids, and your dusty corners and kitchen counters. Note: We regularly update articles and strike through items that sell out or rise in price as of publishing, and mark discounts based on recent product pricing or average price, not MSRP.

Artificial Intelligence and the Future of Engineering


Back then engineering was all about blueprints, sketches, and physical models. But today it is intensively about software tools and computer designs. The demand for artificial intelligence and digital technology has been gaining momentum. Advancements in the AI sector are transforming smart systems and supervised machine learning to a great extent. Artificial intelligence systems will ease the laborious tasks that engineers do such as finding relevant content, fixing errors, and determining solutions.

How NLP and intents work in customer support automation


Customer support automation is a hot topic. It saves your business time and money by automating conversations with customers, while still providing a great customer experience. How customer support automation works and how it uses smart technology like NLP and intents is explained in this article. NLP stands for Natural Language Processing. It's a technology that is used for analyzing human language, either spoken or written.

Linux Foundation partners with Microsoft and Target to create standards for voice technology


The Linux Foundation is teaming up with companies like Target, Microsoft and Veritone to create the Open Voice Network, an initiative designed to "prioritize trust and standards" in voice-focused technology. Jon Stine, executive director of the Open Voice Network, told ZDNet that the rapid growth of both the availability and adoption of voice assistance worldwide -- and the future potential of voice as an interface and data source in an artificial intelligence-driven world -- makes it important for certain standards to be communally developed. Devices and applications are increasingly incorporating voice activation and navigation functions, and Mike Dolan, senior vice president at the Linux Foundation, said the network was a "proactive response to combating deep fakes in AI-based voice technology." "Voice is expected to be a primary interface to the digital world, connecting users to billions of sites, smart environments and AI bots. It is already increasingly being used beyond smart speakers to include applications in automobiles, smartphones and home electronics devices of all types. Key to enabling enterprise adoption of these capabilities and consumer comfort and familiarity is the implementation of open standards," Dolan said, adding that the organization was "excited to bring it under the open governance model of the Linux Foundation to grow the community and pave a way forward."

Amazon Prime Day 2021, Day 2: Last chance deals on smart home devices


Deals galore and top tips and tricks to help you master Amazon's sale. Smart home gadgets are all the rage, but it's a slippery slope. As soon as you're done installing your first gadget, you're in the market for the next, and it can get pretty expensive. Amazon Prime Day is a good time to pick up your next smart home device for less, because there are some fantastic deals out there on a whole range of devices. With that in mind, I've trawled through the unbelievable number of deals that are available over Prime Day 2021 -- tens of thousands!