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Accenture, IonQ work to bring quantum computing to more businesses


The partnership will see IonQ and Accenture join forces to help other businesses assess how quantum computing could help improve their outcomes. Quantum computing start-up IonQ has signed off a new collaboration with consulting giant Accenture, in a move that shows once more that the technology is coming further out of the lab and into the business strategies of forward-looking executives. The partnership will see IonQ and Accenture join forces to help other businesses assess how quantum computing could help improve their outcomes. With Accenture's client-list spanning 120 countries and more than three-quarters of the Fortune Global 500, this could go a long way toward bringing quantum computing further into the mainstream. Accenture works with C-suite executives to assist them with their digital transformation goals.

The exciting possibilities of boring AI


We all know about the paradigm-changing use of AI for Netflix recommendations, chatbots that impersonate customer service agents online, and the dynamic pricing of hotel rooms. Such efforts are the value creation engines of countless large, successful companies. But organisations can also adopt a decidedly less splashy and, at face value, more pedestrian use of AI--to process documents faster and simplify operational procedures. Although this use is aimed at reducing costs rather than transforming industries, 'boring AI' is actually quite exciting--because it confronts issues that all companies wrestle with, and because the gains in productivity are real. Recent research by PwC on automating analytics found that even the most rudimentary AI-based extraction techniques can save businesses 30–40% of the hours typically spent on such processes.

Deloitte: MLOps is about to take off in the enterprise


The Transform Technology Summits start October 13th with Low-Code/No Code: Enabling Enterprise Agility. Deloitte Consulting published a report today that suggests a golden age of AI is in the offing, assuming organizations can implement and maintain a consistent approach to machine learning operations (MLOps). Citing market research conducted by AI-focused Cognilytica, the MLOps: Industrialized AI report from Deloitte notes that the market for MLOps platforms is forecast to generate annual revenues in excess of $4 billion by 2025. Several startups are already focused on providing these platforms. Less clear, however, is the degree to which MLOps might become an extension of the DevOps platforms many organizations rely on today to build and deploy software.

15 AI Ethics Leaders Showing The World The Way Of The Future


When working with their clients Accenture under Tricarico's guidance focuses on "on guiding (their) clients to more safely scale their use of AI, and build a culture of confidence within their organizations." Not all companies have an established north star of AI use. Companies and partners like Accenture are vital to these companies and their proper and ethical use of the technology.

Conversational AI


Conversational AI solutions--including chatbots, virtual agents, and voice assistants--have become extraordinarily popular over the last few years, especially in the previous year, with accelerated adoption due to COVID-19. Data from various conversational AI vendors showed that the volume of interactions handled by conversational agents increased by as much as 250% in multiple industries.6 These solutions are already delivering significant value for many organizations. Around 90% of companies mentioned faster complaint resolution and over 80% reported increased call volume processing using conversational AI solutions, according to a recent survey.7 However, the technology still suffers from a number of limitations that make it difficult to use and limit its value.

AI avatars bring deepfakes to the business world


This article was originally published on our sister site, Freethink. A financial consulting firm has created AI avatars for its staff, which they can use to quickly create deepfakes of themselves for presentations, emails, and more. The challenge: During the pandemic, remote work became the norm at many companies, and meetings that might have once taken place over lunch happened over the internet instead. This transition was more difficult for some industries than others, and those that traditionally relied on face-time with clients to build relationships and secure deals may have struggled to find their footing. "[W]hile much has been written about how to collaborate remotely with coworkers … companies still are trying to figure out the best way to connect with clients over teleconferencing platforms," Snjezana Cvoro-Begovic and James Hartling, execs at the software company Cognizant Softvision, wrote in Fast Company.

AI presents opportunities for cost optimization in manufacturing


Importantly, they can also prevent costly defects and avoid operational inefficiencies. While COVID-19 sped up the pace of adoption for many industries, including industrial manufacturing, manufacturing companies have historically embraced new ways of working. Manufacturers were early endorsers of Kaizen, Six Sigma, and Lean, known business improvement models with direct impacts to the continuous improvement methodology critical to manufacturing processes. And now, AI is being embraced for its ability to make supply chains more flexible -- mostly to evaluate vulnerabilities identified during the COVID-19 pandemic among their suppliers and in the supply chain itself -- reduce costs, and fully leverage human talent and intelligence. According to a new KPMG report, Thriving in an AI World, 93% of industrial manufacturing respondents indicated they have moderate or fully functional AI, primarily machine learning technologies, implemented into their processes.

AI Dossier


After decades as science fiction fantasy, artificial intelligence (AI) has made the leap to practical reality and is quickly becoming a competitive necessity. Yet, amidst the current frenzy of AI advancement and adoption, many leaders and decisionmakers still have significant questions about what AI can actually do for their businesses. This dossier highlights dozens of the most compelling, business-ready use cases for AI across six major industries. Each use case features a summary of the key business issues and opportunities, how AI can help, and the benefits that are likely to be achieved. The dossier also includes several emerging AI use cases for each industry that are expected to have a major impact in the future.

The Connected Enterprises – A world of possibilities


Emerging technologies are reshaping businesses and have emerged as a key disruptor of our times. Digital is providing breakthrough capabilities at all levels of value chain and there is no ambiguity that we are living in the age of digital disruption with digital technologies not only redefining the business models but also how organisations operate. With the advancement in connectivity and cloud / edge computing, new use cases enabled by AI / ML, IoT, Robotics and AR / VR have found widespread mainstream adoption. This transformation will be further accelerated with 5G adoption.

Deloitte: The top business use cases for AI in 6 consumer industries


The biggest challenge implementing artificial intelligence is moving from concept to scale. A new report from Deloitte finds that in consumer-related businesses, the challenge is especially difficult because many have large legacy data and analytics platforms, and decentralized data and analytics operations. Another common obstacle is achieving alignment and integration across business units and among IT stakeholders. These consumer businesses include consumer products, retail, automotive, lodging, restaurants, travel and transportation. Yet, "consumer-related businesses are actively exploring ways to harness the power of AI, and many valuable use cases are emerging,'' according to the report, The AI Dossier. However, AI adoption and maturity levels vary widely for reasons including scalability due to data quality and complexity, organizational constructs and talent scarcity, and lack of trust, the report noted. For each industry, the report highlighted the most valuable, business-ready use cases for AI-related technologies and examined the key business issues and opportunities, how AI can help and the benefits that are likely to be achieved. The report also highlighted the top emerging AI use cases that are expected to have a major impact on the industry's future. For example, in customer service, one of the largest segments of customer relationship management, it is now possible to personalize the customer experience across all channels, using machine learning, conversational AI and natural language processing through the customer journey and lifecycle, the report said. SEE: Digital transformation: A CXO's guide (free PDF) (TechRepublic) AI can help by automating customer interactions through the use of chatbots. It can also be used in tandem with Internet of Things devices to sense the sentiments and needs of connected customers and to personalize the customer experience, the report said. Consumer demand planning, forecasting and marketing will also be enhanced through AI, the report said. "As the number of sales channels used by consumers continues to grow, retailers should continue to improve how they plan across multiple sales channels--and how they handle disruptions.