Chatbots


Adopt Artificial Intelligence to improve operational efficiency in financial services sector

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The explosion of emerging technologies such as artificial intelligence (AI) is dramatically changing the way businesses operate today. As businesses collect more and more data, the need for solutions to drive true value from that data grows in importance. AI, in conjunction with big data and analytics, can deliver that baseline value and go beyond traditional solutions to find deeper insights. In India, banks are fast moving in this direction and deploying AI-powered chatbots for their operations to gain better insights into their customers' usage patterns, offer customised products, help in detecting fraudulent transactions and improving operational efficiency amongst others. There is no denying that AI helps banks nurture their relationships through better interactions with their customers however, not without challenges.


Digital assistants like Siri and Alexa entrench gender biases, says UN

The Guardian

Assigning female genders to digital assistants such as Apple's Siri and Amazon's Alexa is helping entrench harmful gender biases, according to a UN agency. Research released by Unesco claims that the often submissive and flirty responses offered by the systems to many queries – including outright abusive ones – reinforce ideas of women as subservient. "Because the speech of most voice assistants is female, it sends a signal that women are obliging, docile and eager-to-please helpers, available at the touch of a button or with a blunt voice command like'hey' or'OK'," the report said. "The assistant holds no power of agency beyond what the commander asks of it. It honours commands and responds to queries regardless of their tone or hostility. In many communities, this reinforces commonly held gender biases that women are subservient and tolerant of poor treatment."


How AI Is Making the Employee Experience Better Than Ever - TalentCulture

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If you're in HR, you've undoubtedly heard two buzzwords as much or more than any others in the past few years: AI and employee experience. They're topics we often link to automation -- after all, the employee experience is a lot better when you're freed from tedious, repetitive processes. But AI is actually improving the employee experience in other ways that are often overlooked. We spoke with two leading AI experts about a few ways AI is making the employee experience better than ever. Let's consider employee experience for a moment.


How Are Chatbots Disrupting the HR Space

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The HR space might seem like an unfitting candidate for implementing chatbots; after all, it is'Human' Resource. But it might come as a surprise that HR chatbots can go on to make the current scenario in Human Resource more human. In this article, I have explained how chatbots will help streamline your HR department. Your HR team is bombarded with emails and phone calls from your employees asking repetitive internal questions. Not only addressing frequently asked internal queries, but manually carrying out processes like assessing employee performance and going through appraisals is time-consuming and exhaustive for the HR team.


Chatterbox is a DIY Kids Smart Speaker that Features Open-Source and Private Voice Assistant, Mycroft - Voicebot

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Chatterbox is a build-it-yourself, program-it-yourself smart speaker that teaches kids how to program a voice-based AI system. The company is able to ensure complete privacy because it is using Mycroft, an open-source voice assistant that is not always listening, not collecting any data, and not advertising. In addition, the product is fully compliant with the Children's Online Privacy Protection Act (COPPA), which is what the Federal Trade Commission uses to regulate governing online services directed at children under 13 years of age. The company announced recently that it would be launching a Kickstarter campaign on April 30th, and will ship to consumers in schools in December 2019, with a suggested retail price of $179. We've honed in on privacy, safety, and accessibility because our mission is to provide the healthiest and safest alternative computing platform for children.


eBook: Exploring the Use Cases of an Enterprise Chatbot - Acuvate

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Chatbots are noticeably one of the most popular AI technologies across the world. From simplifying business workflows, enhancing employee and customer experience to reducing costs, chatbots provide numerous benefits for organizations of all sizes. The use cases of chatbots are diverse and vary across departments and industries. Most enterprise leaders are yet to understand and explore the full potential of chatbots.


How AI Will Impact Hotel Marketing

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Artificial intelligence (AI) is no longer becoming a part of our everyday lives, it already is. More consumers than not are living in smart homes and working in smart offices. The number of users of smart speakers like Amazon's Echo and Google Home is growing at a compound annual rate of 47.9 percent and between 2016 and 2020 is expected to grow from 16 million to 76.5 million. The hospitality industry is rapidly identifying ways to put AI into widespread use. With large sets of data becoming more prevalent and AI becoming more accessible, hotel marketers have the potential to transform how they operate to maximize returns, optimize processes and interact with guests for increased satisfaction and loyalty.


Hey Siri, turn on 'The Voice' for my Vizio TV

USATODAY - Tech Top Stories

Sure, Siri can open Netflix for you and search for a George Clooney movie, but only if you spring $179 to $199 for the Apple TV accessory streamer. Now, Apple's personal assistant can turn on the TV, change the channel and find a specific TV show, on certain newer TVs from Vizio, Samsung, Sony and LG. It's part of a radical rethink on Apple's part to bring Apple outside of the ecosystem, and onto mainstream television sets. Samsung pushed out Apple's AirPlay features on new smart TVs that began shipping May 13. AirPlay lets you mirror what's on your device.


5 Trends in Custom Web Development in 2019 and Beyond

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Web development best practices change rapidly. Often, businesses are not on track to putting into effect all these innovations. However, it's important to focus on the trends, methods, and approaches that are just gaining popularity. Let's talk about the latest trends in web development for this year and beyond. Today, the world is witnessing the beginning of the voice search era.


Unravelling Artificial Intelligence: An era of Technology Disruption - Digital Ideas

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Since the 1950s, artificial intelligence has been spreading its wings and recently have been in the limelight. Top leaders of the world including Microsoft, Google, Amazon, and Facebook are emphasizing their interest in AI. More than ever AI has been important in our lives today. With excessive production of data, advanced usage of algorithms and improvements made in the field of computing and storage, the enthusiasm for this technology does not cease. Artificial intelligence has impacted the automating businesses in a manner that the growing interest in machine learning, artificial intelligence, and deep learning has seen leaps and bounds and is getting immense popularity in the IT industry these days.