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Facebook details the AI behind its shopping experiences

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Facebook today announced improvements to the shopping experiences across its platform, including Facebook Shops, a new way for businesses to set up a single online store for customers to access on Facebook and Instagram. The company characterized the new products -- all of which are powered by a family of new AI and machine learning system -- as a step toward its vision of an all-in-one AI assistant that can search and rank products, while at the same time personalizing its recommendations to individual tastes. Ecommerce businesses like Facebook Marketplace lean on AI to automate a host of behind-the-scenes tasks, from learning preferences and body types to understanding the factors that might influence purchase decisions. McKinsey estimates that Amazon, which recently deployed AI to handle incoming shopper inquiries, generates 35% of all sales from its product recommendation engine. Beyond ranking, AI from startups like ModiFace, Vue.ai, Edited, Syte, and Adverity enable customers to try on shades of lipstick virtually, see model images in every size, and spot trends and sales over time.


Robot barista helps South Korean cafe with social distancing

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The new robot barista at the cafe in Daejeon, South Korea, is courteous and swift as it seamlessly makes its way toward customers. "Here is your Rooibos almond tea latte, please enjoy. It's even better if you stir it," it says, as a customer reaches for her drink on a tray installed within the large, gleaming white capsule-shaped computer. After managing to contain an outbreak of the new coronavirus that infected more than 11,000 people and killed 267, South Korea is slowly transitioning from intensive social distancing rules toward what the government calls "distancing in daily life." Robots could help people observe social distancing in public, said Lee Dong-bae, director of research at Vision Semicon, a smart factory solution provider that developed the barista robot together with a state-run science institute.


5 Advantages Artificial Intelligence can Give Your SME - ReadWrite

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How fast do trends in the market advance? Specifically with regards to artificial intelligence. Businesses are taking advantage of artificial intelligence as a breakneck pace. According to a BI Intelligence report, 80% of companies will use AI chatbots by 2020. Here are five advantages artificial intelligence can give your SMEs.


One Man Cannot Summon The Future…

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JA: In terms of the VMS market itself – it seems the leading players are more clearly defined, and some players are fading away. Would you agree with that? PR: Up to a certain point the basic video recording functionality is commoditised, what's not commoditised is the reliability with which that functionality can be carried out. Regardless, there will always be at least 3 competitors in any market. So, yes, the market is fragmented but is becoming less fragmented. JA: What in your opinion are the major VMS trends of the moment?


Artificial Intelligence : Best Human Practices and Uses SaveDelete

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Artificial Intelligence …. world's tech giants from Amazon to Alibaba, are in a race to become the world's leaders. The companies are AI trailblazers, embracing AI to next-level products and services. Here are some of the best examples of how these companies are using artificial intelligence in practice. Alphabet, Google's parent company and Waymo, self-driving technology division, started as a project at Google. Waymo wishes to bring self-driving technology to the world, today, to move people around and reduce accidents and crashes.


Gap rushes in more robots to warehouses to solve virus disruption - Reuters

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SAN FRANCISCO (Reuters) - U.S. apparel chain Gap Inc (GPS.N) is speeding up its rollout of warehouse robots for assembling online orders so it can limit human contact during the coronavirus pandemic, the company told Reuters. Gap reached a deal early this year to more than triple the number of item-picking robots it uses to 106 by the fall. Then the pandemic struck North America, forcing the company to close all its stores in the region, including those of Banana Republic, Old Navy and other brands. Meanwhile, its warehouses faced more web orders and fewer staff to fulfill them because of social distancing rules Gap had put in place. "We could not get as many people in our distribution centers safely," said Kevin Kuntz, Gap's senior vice president of global logistics fulfillment.


Embracing AI in your quality journey

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We all know Artificial Intelligence and Machine Learning are transforming business. It's clear that many companies are rewiring their organisations and creating dedicated teams to capitalise on AI. Although this shift has been happening, up until this point it has been doing so on the fringes, or inconsistently. The development platforms, vast processing power and data storage that enable AI are becoming increasingly affordable and more "off the shelf." Companies are beginning to grasp how to cope with the inherit risks of AI, yet have only just begun to think about how AI can improve every aspect of their value chain.


CMO's top 8 martech stories for the week - 30 January 2020

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Customer experience automation vendor, ActiveCampaign, has secured US$100 million in its latest series B investment round. Key investors this time include Susquehanna and Silversmith Capital Partners, which was the sole sponsor in the series A funding round in 2016. ActiveCampaign said it will use the funding to develop its CXA category through product innovations to advance beyond legacy marketing automation, traditional CRM and service technology, while continuing international expansion and building on its customer success team and partner ecosystem. ActiveCampaign is pitching its platform across the spectrum of small, midsize, and enterprise businesses and has 90,000 customers spanning 161 countries. Since its last funding round, the company said it had increased annual recurring revenue six-fold to more than $90 million, opened new offices in several locations including Sydney, and grown its employee base to 550 staff.


AI for IT Operations (AIOps) to Address Pandemic Pressures

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Before and even more so now during the pandemic, CIOs and IT leaders are managing new capacity increases, security demands, and, in some cases critical, life-saving applications. It is essential how optimized technological performance enables the digital applications that power daily lives. AppDynamics, a Cisco company, helps companies around the world power their complex multi-cloud environments, through application performance management (APM) and Artificial Intelligence for IT operations (AIOps). I asked Luke Rogers, Area VP, Canada, AppDynamics, how COVID-19 has impacted businesses. "The COVID-19 pandemic has transformed our everyday interactions and how companies operate," replied Rogers.


FedEx, Microsoft Announce Partnership To Challenge Amazon - RTInsights

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Organizations need efficient supply chains to be competitive and open for business. FedEx will use Microsoft Azure, Dynamics 365, and AI capabilities to meet this need. Microsoft and FedEx have signed a multi-year agreement to optimize delivery services and "transform commerce", utilizing Microsoft Azure and FedEx's logistics network. The partnership has already yielded its first service, called FedEx Surround, which will provide customers with real-time supply chain and delivery analytics. Through this, businesses may be able to improve shipping times, avoid weather delays, and receive actionable insights to reduce costs, according to Microsoft.