Artificial intelligence (AI) has disrupted numerous industries and prompted the addition of the suffix "-tech" to many of them: insurtech, fintech, agritech. Healthcare, in particular, has flourished because of AI, even before the pandemic, as machine intelligence makes scanning large populations for diseases feasible and drives a proactive approach to healthcare -- keeping people healthy instead of waiting for them to get sick. As the name suggests, "population health" focuses on cohorts over individuals, but there is more to it than that. For researchers in healthcare, population health relies on keeping track of the incidence of diseases in a variety of groups of people. For example, they might compare Covid-19 outbreaks among individuals of different demographics who reside in a range of ZIP codes.
Blockchain technologies are one of the leading directions for the development of our world. The decentralized registry and the capabilities it provides have revolutionized the concept of finance, security, and independence of data operations in just a few years. To date, hundreds of billions of dollars are invested in the development of blockchain projects around the world. Even states appreciated all the advantages of this technology, and began to develop their own cryptocurrencies, or transfer some state institutions to the blockchain. Today we will tell you about a project whose main goal was to create a new generation blockchain.
Nokia has announced the launch of its Data Marketplace, a blockchain-based service providing real-time access to massive trusted datasets. "Our customers need secure and trusted access to data for effective business decision making. With Nokia Data Marketplace, enterprises and CSPs can now benefit from richer insights and predictive models to drive digital ways of working and tap into new revenue streams." Nokia Data Marketplace accelerates AI initiatives through federated learning. This approach, combined with orchestration capabilities, facilitates collaborative development of highly accurate machine learning models for analytics use cases.
Welcome to issue 16 of IT Pro 20/20. This time we look at our strained, confusing, and often contentious relationship with artificial intelligence, and how that is shaping development. We've addressed some of the more concerning issues surrounding the eager rollout of the technology, including whether AI has the potential to make us lazy, and whether it will make spying on employees a simple matter of flicking a switch. As a special bonus, we've also spoken to some of the leading figures behind Lithuania's campaign to become Europe's fintech capital - ousting the UK in the process. The next IT Pro 20/20 will be available on 31 May – previous issues can be found here.
During lockdowns and social-distancing restrictions, the Charlotte, N.C.-based company said it saw an uptick in customers using its AI-based virtual assistant, Erica, online money-transfer service Zelle and mobile check deposit, among other digital services. The bank's technology and business executives spoke about the company's digital growth at a virtual event on Monday, and said they're exploring more ways to innovate and keep pace with the demand for its technology. The Morning Download delivers daily insights and news on business technology from the CIO Journal team. "Digital demand is here to stay. That's not going away…now the question is how can we serve (customers) in more ways," said Aditya Bhasin, chief information officer for consumer, small business and wealth management at the bank.
In one 2020 complaint to the Consumer Financial Protection Bureau, a consumer echoed the words of George Floyd to describe an experience with a financial company, saying "you all will not let me breathe." The consumer wanted to know why the firm would "not take their knee off ... my neck?" Another criticized a company for its approach to sexual identity issues. "The employees refused to be sensitive to my pronouns' and name change," the consumer said. "As a result, my account was closed after years of torture from this credit card company."
The Covid-19 pandemic has been challenging and, at the same time, a transformative experience for banks and credit unions. While banking providers have invested in digital capabilities, the pandemic pushed them to rethink, redesign and re-engineer their business operations, services and products. To ensure business continuity, financial institutions transitioned to remote working models of sales, digital outreach and customer support. Apart from drastic operations changes, the pandemic also brought along a fundamental change in consumer behavior. Through social distancing and work from home, the average consumer's life was confined to home.
Not long ago, consumers shopped for financial services by visiting branches of multiple banks and credit unions, collecting an assortment of brochures from a rack, talking to branch personnel, and comparing various value propositions. The decision was based on the human connection with the people at the branch, combined with the alignment of the products offered and the financial needs of the consumer. For today's consumer, shopping for a new banking relationship is far different. The increase in online and mobile banking options has empowered the consumer with far more alternatives, while making the decision-making easier. Consumers can browse, compare and purchase virtually any financial product or service from their computer or mobile device 24/7, without ever stepping foot in a branch.
Z Holdings Corp., the parent of Yahoo Japan Corp. and messaging app giant Line Corp., has reported brisk revenue growth in fiscal 2020 thanks to stay-home demand amid the novel coronavirus crisis. Consolidated revenue for the year through last month rose 14.5% from the previous year to ¥1.2 trillion, boosted by strong online shopping demand, Z Holdings said Wednesday. The company made Line a wholly owned subsidiary for business integration March 1. The move pushed up the revenue by ¥24.9 billion. Operating profit increased 6.5% to ¥162 billion. The value of goods and services sold via the Z Holdings group's e-commerce platforms shot up 24.4% to ¥3.22 trillion.
TOKYO – April 22, 2021 – According to research findings by NTT DATA, senior financial services executives overwhelmingly agree that implementing Artificial Intelligence (AI) will be the key competitive driver of success over the next few years. In fact, 83% agree that AI is creating new ways to differentiate offerings and win customers, driven by access to unique data sets; however, obstacles remain and adoption lags. Respondents report technology implementation (55%), creating new business startup culture in an established business (51%), and organizational skill changes (43%) are all top AI challenges to implementing personalized proactive services. Despite these very real obstacles, financial institutions (FIs) must find a way to overcome them. Especially considering the COVID-19 pandemic, consumers are increasingly looking to digital finance solutions and apps that anticipate their needs and proactively offer financial guidance.