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How pharma industry can take advantage of cognitive chatbot


In today's business era, AI chatbots are redefining the way pharma companies interact and engage with their clients. These chatbots mimic human conversation via text or auditory means which is a huge opportunity for the pharma industry to have a one-to-one conversation with their customers, doctors, and patients. Apart from that, by using intelligent virtual assistants, pharmaceutical companies can build a strong relationship with doctors and patients by communicating with them and assisting them directly. The two main areas within this industry that will drastically benefit from developing a pharma chatbot are R&D and marketing. By developing a chatbot, a pharma company can have a virtual digital assistant to provide information to users on various topics, such as how to respond to inquiries on certain health conditions, a complex drug procedure, and the appropriate method of using a certain medical device.

Bridging The Gender Gap In AI


According to research by WIRED and Element AI, a mere 12% of leading machine learning researchers are female. This gap also exists in industry. According to recent research by the World Economic Forum and LinkedIn, only 22% of jobs in artificial intelligence are held by women, with even fewer holding senior roles. The gap appears even more stark at the "FANG" companies--according to the AI Now Institute just 15% of AI research staff at Facebook and 10% at Google are women. The first step to bridge the gender gap in AI is awareness.

Health ministry struggles to provide COVID-19 updates in foreign languages

The Japan Times

The health ministry, which is at the heart of the nation's ongoing battle with the coronavirus outbreak, is struggling to keep non-Japanese updated on the rapidly escalating situation in a timely manner, hampered by a dearth of staff proficient in foreign languages. As of Tuesday afternoon, the English version of the ministry's website made no mention of the COVID-19 infection anywhere prominent on its top page, relegating any coronavirus-related links to midpage or lower, with those all directing viewers to original press releases written exclusively in Japanese. "Since our main job has been to update our Japanese website, it has inevitably led to difficulties in providing English-language information in a timely way, so one option is to use machine translation for now," ministry official Takuma Kato said. The official said a future redesign of the English website to better highlight updates pertaining to the new virus is not guaranteed, citing the need to overcome technical difficulties. "Our ministry doesn't have a dedicated team of staff specializing in English-language communication in the first place, so the situation at the moment is that our Japanese staff has been utilizing what little resources they can find to deal with any English update," Kato said.

AI's Tremendous Potential for P&C Insurance: SMA Study


Of all the recent buzzwords peppering discussions of insurance technology, artificial intelligence--or AI--is probably the most common and the most classic in terms of the latitude used. Like cloud, anything closely resembling or touching artificial intelligence gets the term. However, the technology is real and consequential, and insurers are alert and ready to use it. The challenges will be sorting out what are the most useful types of AI and what are likely to be the most successful business use cases. Those challenges are addressed in "AI Technologies in P&C: Insurer Progress, Plans, And Potential," a new survey-based research report by SMA (Boston).

Weaponized Artificial Intelligence – Critical Dual-Use Applications Emerj


This article is based on a presentation given by Emerj CEO Daniel Faggella in Geneva, at the 2019 New Shape Forum: Weapons Governance for the Geneva Disarmament Platform. To learn more about Emerj's AI presentations and speaking, visit our presentations page. There are many more AI applications than there are governments and militaries experimenting with AI. But the AI products that are becoming more commonplace in the business world do have their use in national security and defense efforts. It will take years to update physical weapons systems, such as tanks, planes, and missiles, with machine learning technology, but there are ways to weaponize artificial intelligence without mounting it on any weapons.

What Does "Artificial Intelligence" Really Mean?


Before IBM's Deep Blue computer program defeated world champion Garry Kasparov in chess in 1997, ... [ ] many AI pundits believed that machines would never possess the creativity required to rival humans at the game. Years ago, Marvin Minsky coined the phrase "suitcase words" to refer to terms that have a multitude of different meanings packed into them. He gave as examples words like consciousness, morality and creativity. "Artificial intelligence" is a suitcase word. Commentators today use the phrase to mean many different things in many different contexts.

AI-based Call Centers: The Key to Making Customer Connections for Banks - Digitally Cognizant


The call center has always been an important way for banks to connect with customers. But it won't be long before call centers without artificial intelligence (AI) will be unable to make those human connections. I'm reminded of a meeting that I and one of my colleagues recently had with a bank CEO. My colleague remarked that he and his wife had been a customer of the bank for 25 years. Yet, in a recent interaction with a customer service representative (CSR) at the bank, the representative was unaware that my colleague's daughter had recently turned 18 and begun her financial life as an adult.

Chatbots for 2020? 17 Interesting Use Cases


Chatbots are software products that have the ability to perform conversation on behalf of humans through auditory or textual messages. In this article, we are going to discuss various uses of potential cases of chatbots for the upcoming year 2020. Now, let's get into the discussion! With digital transformation and the constantly evolving digital landscape, customers are hyper-connected across mobiles, tablets, social and even non-digital avenues. This is changing the way enterprises do business and has created a need to create and offer products, services, and solutions that resonate with customers personally.

Five ways artificial intelligence is a marketing must-have


Artificial intelligence is becoming a must-have in the marketing industry, that it even has a name: AI marketing. AI allows marketers to create cheaper personalised consumer experiences and campaigns, and to save data that shows customer interaction with a product or service for future optimising. Businesses have already started to pick up on this digital miracle, and utilise AI for their campaigns and promotions. So, how does AI marketing work, and how can you put this incredible technology to work? These five ways can help you strategise with AI marketing, and have it work successfully for you and your business.

6 Emerging Applications for AI in Healthcare


What is the future of artificial intelligence (AI) in healthcare? It's a big question that almost every medical professional has had cause to ask recently, and the answer is even bigger. In fact, at this moment, the answer is something along the lines of, "We don't exactly know yet, but it's going to be monumental." There are, of course, current applications for AI being used and developed today that we can look at to inform our prediction of how AI will be used in healthcare in the future, and that's exactly what we're going to cover here. By the end of this article, we will have an answer to our question.