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London Luton Airport 'UK's worst airport' for third year

BBC News

Luton Airport has been named the worst in the UK for the third year in a row in a passenger satisfaction survey.


At least 32 killed after Turkish cargo plane crashes near Kyrgyzstan airport

FOX News

BISHKEK, Kyrgyzstan – The Health Ministry in Kyrgyzstan says a cargo plane has crashed in a residential area just outside the Central Asian country's main airport, killing 32 people. The ministry said Monday that the Turkish airline Boeing 747 crash-landed just outside the Manas airport, south of the capital Bishkek, killing at least 15 people in a residential area adjacent to the airport as well as 17 people onboard the plane. Local emergency services are working on the scene. Until 2014, the U.S. military operated a military installation at the Manas airport, using it primarily for its operations in Afghanistan.


Amazon is targeting airports for its next cashier-free Go store expansion, report says

Mashable

Amazon's checkout-free Go stores are really starting to take off. The online retail giant has been in contact with several major U.S. airports to discuss opening new cashier-less Amazon Go locations, according to public records. Both Los Angeles International Airport (LAX), which is the second-busiest airport in the country, and San Jose International Airport (SJC) are locations Amazon expressed interest in, according to a Reuters report. One airport, Dallas Fort Worth International (DFW), reportedly reached out to Amazon first, expressing interest in bringing the e-commerce giant's brick-and-mortar convenience store to its location. Whether Amazon Go actually shows up in any of these locations remains to be seen.


Toronto Pearson Airport is turning to AI to improve CX - TechHQ

#artificialintelligence

Toronto Pearson is one of North America's busiest airports. It handled 465,400 flights last year and processes over 45 percent of Canada's air cargo. In 2018, nearly 50 million passengers passed through its terminals. The demands of that vast amount of footfall, 24 hours a day, requires stringent organization. With airports serving as thriving commercial hubs, ensuring operations are smooth and customers remain satisfied is always one of the airport's core goals.