Two chief executives of major messaging apps in India and South Korea predicted a decline in the importance of texting via keyboards and a rise in the use of cameras and voice activation to communicate. Speaking at The Wall Street Journal's D.Live Asia conference, Kakao Corp. Chief Executive Rim Ji-hoon said the South Korean firm would roll out voice-activated artificial intelligence services in the third quarter of this year.
With a report by Tractica forecasting that native speech recognition will grow from 45% of all mobile devices to 82% by 2020, there seems to be nothing stopping the technology from reaching virtually everyone. How can a technology that individuals have grown to rely on for instant information move into other industries with ease? The use of voice activation technology has its place at the helm of business, providing the assistance that workers need to manage the customer experience and boost productivity all around. Its use is growing, and soon it will be a part of the daily workplace, offering a plethora of support and resources that were previously unavailable. To give you an idea of what to expect from the technology, 12 members of Forbes Technology Council weigh in on the way they are using (or are excited about the prospect of using) voice-activated technology in the workplace.
Prior to that, Siri made adding an event to your calendar or quickly looking up the weather as easy as a simple push of a button on your smart phone. At what point does "Siri, tell me the weather" or "Alexa, play music" become "I'll have a cheeseburger and fries" or "What aisle can I find the peanut butter on?" or "Does this shirt come in small"? As we move away from assistants who perform simple automated tasks, 2017 has the potential to turn voice assistant technology into a virtual customer service functionality. The convergence of chatbots and virtual voice assistants has the potential to completely change the retail experience. For years, we have heard rumors about quick service retail (or QSR) replacing humans with touch screen tablets.
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Neato first unveiled the Botvac D7 Connected vacuum over six months ago and it has finally arrived in the US and Europe. The company's flagship robotic vacuum packs a lot of tech, including Amazon Alexa and Google Home voice control, a floor planner that lets you set no-go zones (pet and children's areas, for instance), and the LaserSmart system that can guide it in the dark. It supports IFTTT, Android Wear and Apple Watch, and using the iOS and Android Neato app, you can check coverage maps to see where it has cleaned.