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Microsoft wants to help small businesses book appointments online with Bookings service

PCWorld

Small business owners are getting a new feature tailored just for them in Microsoft Office 365--a full-service system for scheduling appointments for their services over the internet. Microsoft Bookings is a new service that makes it possible for business owners to create their own scheduling page, and then let potential customers make an appointment online. It's supposed to be a boon for businesses used to running that process through a series of emails, phone calls, or text messages. Customers will be able to look at a list of prices, and then schedule time for an appointment with a list of employees. Bookings will then email the customers a confirmation including an invitation they can put on their calendars.


Microsoft wants to help small businesses book appointments online

PCWorld

Small business owners are getting a new feature tailored just for them in Microsoft Office 365 -- a full-service system for scheduling appointments for their services over the internet. Microsoft Bookings is a new service that makes it possible for business owners to create their own scheduling page, and then let potential customers make an appointment online. It's supposed to be a boon for businesses used to running that process through a series of emails, phone calls, or text messages. Customers will be able to look at a list of prices, and then schedule time for an appointment with a list of employees. Bookings will then email the customers a confirmation including an invitation they can put on their calendars.


Microsoft readies new appointment-booking service for Office 365 Business Premium users

ZDNet

Microsoft's Outlook team has built a new self-service appointment booking service that the company will roll out to all Office 365 Business Premium users "over the coming months". The service, Bookings, will allow customers to book appointments directly online using a variety of devices that can be viewed in a centralized calendar. The service will provide email confirmations, rescheduling and cancellation options, and the ability for a company to reassign appointments to other staff members and add customers to centralized customer lists. Customers don't need to be Office 365 subscribers to book an appointment through Bookings. With the announcement of Bookings on July 20, Microsoft officials said the service would only be available to Office 365 Business Premium users.


Chili Piper raises $18 million to automatically schedule sales lead meetings

#artificialintelligence

Chili Piper, a provider of a sales platform for booking meetings and phone calls, today announced it raised $18 million. With the fresh capital, Chili Piper plans to invest in product capabilities and expand its sales and marketing efforts worldwide. Calendaring is a common point of frustration among salespeople and potential customers. The majority of prospects want to read emails at 5 a.m. and 6 a.m., according to a 2012 report from Boomerang (formerly Baydin), but some insist on virtual meetings. In fact, a recent HubSpot survey found that salespeople spend 12% of their day scheduling calls. Chili Piper seeks to alleviate the burden through inbound scheduling automation.


Tokyo and Osaka mass vaccination centers start accepting bookings

The Japan Times

Authorities started accepting online bookings Monday for older people to receive COVID-19 vaccines at large state-run centers in Tokyo and Osaka, as Japan tries to accelerate its rollout amid a fourth wave of infections. Residents of the capital's 23 wards age 65 or older became able to book appointments via the Defense Ministry's website and the Line messaging app service at around 11 a.m., before the launch of the vaccination center in central Tokyo on May 24. Bookings for a similar vaccination center in the city of Osaka, also set to open on May 24, started at 1 p.m. Both of the mass vaccination centers will be predominantly staffed by Self-Defense Forces doctors and nurses. The Defense Ministry said Monday that as of 8 p.m. it had filled 41,000 of 50,000 slots set aside for reservations next week at the Tokyo mass vaccination site.