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How Digital 2.0 Is Driving Banking's Next Wave of Change

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DIGITAL BUSINESS August 2017 2. 2 How Digital 2.0 Is Driving Banking's Next Wave of Change Digital Business EXECUTIVE SUMMARY In the last few years, a wave of digital technologies changed the banking landscape as we know it. Social and mobile altered the way banks engage with customers. Analytics enabled hyper- personalized offerings by making sense of large datasets. Cloud technologies shifted the computing paradigm from a Cap-Ex-oriented model to a more flexible Op-Ex model, enabling delivery of multiple business processes as services from third-party platforms. Now, a second wave of disruption, or Digital 2.0, is set to drive even more profound change.


Artificial Intelligence in Financial Services: Applications and benefits of AI in finance

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Artificial intelligence (AI) in finance encompasses everything from chatbot assistants to fraud detection and task automation. Most banks (80%) are highly aware of the potential benefits presented by AI, according to Insider Intelligence's AI in Banking report. The decision for financial institutions (FIs) to adopt AI will be accelerated by technological advancement, increased user acceptance, and shifting regulatory frameworks. Banks using AI can vastly improve the customer experience by offering 24/7 access to their accounts and financial advice services. With key business benefits and pressure from tech savvy consumers top of mind, AI is being implemented by FIs across every financial service --here's how: Consumers are hungry for financial independence, and providing the ability to manage one's financial health is the driving force behind adoption of AI in personal finance.


33 Tech Strategies Banks and Credit Unions Must Implement Immediately

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The 2018 Retail Banking Trends and Predictions report provides an excellent analysis of what the industry believes will occur in 2018. But, what do banks and credit unions need to do immediately to benefit from upcoming digital technology trends?


Five Innovation Trends That Will Define Banking in 2019

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The global banking sector is becoming both more strategically focused and technologically advanced to respond to consumer expectations while trying to defend market share against an increasing array of competitors. A great deal of emphasis is being placed on digitizing core business processes and reassessing organizational structures and internal talent to be better prepared for the future of banking. This transformation illustrates the increasing desire to become a'digital bank'. The importance of innovation and developing new solutions that take advantage of data, advanced analytics, digital technologies and new delivery platforms has never been more important. We are seeing organizations innovate in targeting, expanding services, re-configuring delivery channels, delivering proactive advice, integrating payments and applying blockchain technology.


Five Innovation Trends That Will Define Banking in 2019

#artificialintelligence

The global banking sector is becoming both more strategically focused and technologically advanced to respond to consumer expectations while trying to defend market share against an increasing array of competitors. A great deal of emphasis is being placed on digitizing core business processes and reassessing organizational structures and internal talent to be better prepared for the future of banking. This transformation illustrates the increasing desire to become a'digital bank'. The importance of innovation and developing new solutions that take advantage of data, advanced analytics, digital technologies and new delivery platforms has never been more important. We are seeing organizations innovate in targeting, expanding services, re-configuring delivery channels, delivering proactive advice, integrating payments and applying blockchain technology.