Yes, someone might listen to your Alexa conversations someday. A Bloomberg report has detailed how Amazon employs thousands of full-timers and contractors from around the world to review audio clips from Echo devices. Apparently, these workers transcribe and annotate recordings, which they then feed back into the software to make Alexa smarter than before. The process helps beef up the voice AI's understanding of human speech, especially for non-English-speaking countries or for places with distinctive regional colloquialisms. In French, for instance, an Echo speaker could hear avec sa ("with his" or "with her") as "Alexa" and treat it as a wake word.
Amazon workers are listening to private and sometimes disturbing voice recordings from Alexa to improve the voice-assistants' understanding of human speech. The company has admitted to its customers that thousands of recordings are being analysed by staff and transcribed before feeding them back into the software. As many as 1,000 clips are reviewed by workers in buildings all over the world, many of which do not bear any obvious indication that they are run by Amazon. Among more sinister content the workers have heard, have been a child screaming for help and two instances were they believed they heard a sexual assault taking place. The revelations once again raise thorny ethical questions over the future of AI smart assistants in the home, how tech companies like Amazon are gathering personal information and just what they are - and should - be doing with it.
Google Home and the Amazon Echo Dot both provide a variety of services that can help you out around the house and entertain you. But to accomplish this task, they also keep audio recordings of everything you have ever asked them. It's a little bit creepy, but both companies say this history is important to help the devices learn and serve you better. If this still bothers you, here's how to find the recordings and delete them. Following is a transcript of the video.
Has Amazon's Echo and Google's Google Home taken up residence in your home? They are supremely useful after all, providing assistance with everything from weather forecasts to smart-home control. All you need to do is ask. In order to fulfill your requests, however, both of these voice-activated digital assistants must upload your verbal commands to the cloud. Just what does that entail?
Amazon has rolled out a new security feature to give users greater control over their voice recordings. The internet giant will now let users ask Alexa-equipped devices to delete their voice recordings from that day. It comes as Amazon has faced growing privacy concerns tied to its Alexa digital assistant, including who is able to access users' voice recordings and how it stores them. Amazon has rolled out a new security feature to give users greater control over their voice recordings. 'Simply say, "Alexa, delete everything I said today" and the respective recordings will be deleted,' Amazon said.