Wipro Implements SAP S/4HANA for Sydney Water

#artificialintelligence

EAST BRUNSWICK, New Jersey & BANGALORE, India--(BUSINESS WIRE)--Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a leading global information technology, consulting and business process services company, today announced the successful implementation of SAP S/4HANA software for Sydney Water, a statutory state-owned corporation wholly owned by the New South Wales Government. Wipro has also integrated modules of Industry-Specific Solution for the Utilities Industry (IS-U), Customer Relationship Management (CRM) and Flexible Real Estate Management (RE-FX) globally for the customer. Leveraging SAP S/4HANA, Sydney Water will be able to deploy state-of-the-art features in its billing and customer services, enabling simplified billing processes and next-generation transformation of customer self-service. Built with additional capabilities such as holistic view of customer data and intelligent mobile-based interaction, this solution will provide end users with an interactive interface. It will enable a 360-degree view of the customer, resulting in increased operational efficiency and cost-effective delivery of services.


Sydney gasps for air as smoke from Australia's bush fires reaches record levels

The Japan Times

MELBOURNE, AUSTRALIA – The Australian state of New South Wales is gasping under the worst levels of air pollution on record, as smoke from widespread bush fires causes a spike in hospital visits and hazards including poor visibility for drivers. Sydney, the country's most populous city, woke up to a thick haze and blood red sun for the fourth consecutive day on Friday, even as a cooler change brought some relief for firefighters battling scores of wildfires across the country's southeast. The bush fires have pushed the harbor city into a rare appearance this week in the top ten cities with the worst air pollution in the world. Having reached as high as No. 8, Sydney was sitting at No. 10 on the Air Visual global rankings on Friday morning -- above Jakarta and Shenzhen, and just below Mumbai and Kolkata. The crisis has put pressure on Prime Minister Scott Morrison, with critics saying he has not done enough to address the impact of climate change on Australia.


PageUp could face class action over potential data mishandling

ZDNet

Human resources software firm PageUp could find itself up against a class action lawsuit, after it revealed earlier this week it had fallen victim to a malware attack that potentially compromised client information. Centennial Lawyers, which last year filed a class action lawsuit against the New South Wales Ambulance Service in the Supreme Court of NSW after it compromised sensitive personal and health information of NSW Ambulance workers, has said it is considering a class action against PageUp. According to the Sydney-based law firm, companies that may have suffered at the hands of the malware attack include Wesfarmers-owned Coles, Target, Kmart, and Officeworks; the National Australia Bank (NAB); Telstra; the Reserve Bank of Australia; Australia Post; Medibank; the ABC; the Australian Red Cross; and the University of Tasmania. "Employers owe a duty to keep highly personal information confidential, not only of their workers but also those that are applying for work. This can often include financial information and even medical information required as part of an induction process," principal solicitor of Centennial Lawyers A/Prof.


UNSW and Swinburne launch initiatives exploring the future of work

ZDNet

With technology's role in the workplace evolving at pace, the University of New South Wales (UNSW) and Swinburne University of Technology (Swinburne) have each launched their own respective initiatives to educate about the future of work. UNSW announced on Thursday in collaboration with AMP the launch of Designing the Future of Work, a massive open online course (MOOC) that explores how employers and employees can adapt to a rapidly evolving environment in which artificial intelligence, robotics, and big data are changing the way we live and work. The course will answer questions such as: What new, disruptive technologies are on the horizon; how will jobs change; what challenges will employers and employees face; and how the design process can help create innovative solutions for employers and employees. Associate dean of education at UNSW Sydney Art & Design professor Simon McIntyre said the MOOC will investigate design strategies that businesses can adopt to make the transition towards new technologies a more efficient process. "By working with leading futurists and business innovators from AMP Amplify, we [are] able to bring both academic and practical perspectives to give learners real-world examples and strategies to help them become predictive, adaptive, and secure in their own work futures," McIntyre said.


New Engineering MOOC Uses Adaptive Tech to Improve Outcomes -- Campus Technology

#artificialintelligence

The University of New South Wales Australia is launching an engineering MOOC that will use adaptive learning technology to personalize course materials for students and boost completion rates for those new to the field. The course, Through Engineers' Eyes: Engineering Mechanics by Experiment, Analysis and Design, features adaptive tutorials built on the Smart Sparrow platform. The university hopes the adaptive technology will help address the low completion rates in massive open online courses as well as high failure rates in introductory engineering, according to a press release. The course will be geared toward "students in introductory engineering programs, working adults looking to make career shifts into engineering, or individuals interested in a real-world understanding of how things work." "Learning foundational engineering concepts requires one-to-one guidance that can often be difficult in online settings.