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4 Chatbots Trends for 2018 – Chatbots Magazine


Back in August I shared some thoughts about the current situation of the chatbot industry. I was quite surprised by the amount of interest the post generated. Many readers contacted me in private and shared lots of exciting information from their Chatbot experience. As we are nearing the end of 2017, I would like to make a recap and share my personal opinion regarding how the chatbot industry will evolve in 2018. As I argued in the past, AI technologies are still in its infancy so in 2017 we haven't found any Chatbot that can pass the Turing test yet.

AI chatbots are overhyped and unimpressive, say developers - TechRepublic


The Facebook Messenger platform boasts thousands of bots. Remember when AI-driven chatbots promised to be THE NEXT BIG THING? Yes, that was last week. And, yes, the hype has already subsided into an impotent whimper. At least, that's what new developer data from VisionMobile reveals.

4 Amazing Things Enterprise Chatbots Can Do For Users - BotCore


A report by Markets and Markets reveals that the chatbots market is set to be worth 3,172.0 It isn't too far fetched, at this point, to claim that bots just may be one of the most popular AI technologies today. However, despite their popularity and increasing awareness around the incredible benefits that chatbots can bring to businesses, there hasn't been nearly as much discussion around what chatbots can actually do for users. So while chatbots are touted as the next big thing across a variety of industries, businesses still do not know them for much beyond their ability to answer their customer's most basic FAQs. Before we delve into incredible new benefits that chatbots can bring to your users, let's first take a step back to understand chatbots and their functionality.

Chatbots Powered by Conversational AI for Enterprises


Chatbot space is diverse and there is a huge list of chatbots that are being used in various areas. Recently, Enterprise chatbots are picking up popularity and are the newest AI chatbot that is receiving wide attention. Till now, you might have heard about AI chatbots for customer service that responds to users' queries and routes requests to agents. Think the same but replace the customers with employees of an organization and you basically would get an enterprise chatbot. There are a lot of advantages for enterprise chatbots, but there are many challenges too.

Chatbots Healthcare


Healthcare organizations seeking differentiation will gain a tremendous advantage by thoughtfully deploying chatbot technology. Our white paper explores how organizations are using chatbots to connect to their customers, and solve business problems--and what the healthcare industry can learn from these companies' digital experiences. Rather than major healthcare players leading chatbot adoption, app makers have led the charge, shuttling healthcare technology forward by combining machine learning with AI. This presents a tremendous opportunity for organizations that want to personalize support--giving their customers access where they need it the most. For insights on how healthcare organizations can benefit from chatbot technology, download our white paper below.