Although artificial intelligence (AI) is solving real-world challenges and transforming industries, there are serious concerns about its ability to behave and make decisions in a responsible way. Many AI ethics principles and guidelines for responsible AI have been recently issued by governments, organisations, and enterprises. However, these AI ethics principles and guidelines are typically high-level and do not provide concrete guidance on how to design and develop responsible AI systems. To address this shortcoming, we first present an empirical study where we interviewed 21 scientists and engineers to understand the practitioners' perceptions on AI ethics principles and their implementation. We then propose a template that enables AI ethics principles to be operationalised in the form of concrete patterns and suggest a list of patterns using the newly created template. These patterns provide concrete, operationalised guidance that facilitate the development of responsible AI systems.
The digital sphere is raining technologies. The influence of artificial intelligence is taking center stage with every possible improvement. Technology is changing almost all industries including banking and finance, healthcare, automobile, telecommunication, manufacturing, defense and military, entertainment and media, education, etc. The sub-domains of Artificial Intelligence such as machine learning, natural language processing, data analytics, and image analytics are also rolling out profitable use cases in diverse sectors. Besides, artificial intelligence is serving the business purpose by leveraging end-to-end automation processes. Therefore, Analytics Insight has listed the top 50 business use cases of artificial intelligence in diverse sectors. Predictive analytics is a gift to healthcare. Sometimes, we come across patients who say they underwent an unnecessary surgery due to a lack of predictions on what was coming. Fortunately, artificial intelligence is changing the fate of such burdensome risks and avoidable surgeries.
In 2022, businesses will be using artificial intelligence (AI) in more innovative ways than ever before. Some of the most popular ways that AI will be used in businesses include: Chatbots will be used to communicate with customers. AI will be used to analyze data and make decisions. Robotics will be used to automate tasks. AI will be used to create new products and services. Virtual assistants will be used to manage tasks. AI will be used to improve customer service. Predictive analytics will be used to make decisions. It allows users to interact with digital objects using their smartphones. While mixed reality combines real world elements with virtual ones. These vehicles can drive on highways and through city streets without assistance from a driver or any human behind the wheel. They also protect organizations against malicious attacks. By 2030, this number is projected to grow to 3.1 billion. These people generate more than 70 percent of all greenhouse gas emissions and over 80 percent of global water usage.
While AI has benefited humans, it may also harm humans if not appropriately developed. We conducted a literature review of current related work in developing AI systems from an HCI perspective. Different from other approaches, our focus is on the unique characteristics of AI technology and the differences between non-AI computing systems and AI systems. We further elaborate on the human-centered AI (HCAI) approach that we proposed in 2019. Our review and analysis highlight unique issues in developing AI systems which HCI professionals have not encountered in non-AI computing systems. To further enable the implementation of HCAI, we promote the research and application of human-AI interaction (HAII) as an interdisciplinary collaboration. There are many opportunities for HCI professionals to play a key role to make unique contributions to the main HAII areas as we identified. To support future HCI practice in the HAII area, we also offer enhanced HCI methods and strategic recommendations. In conclusion, we believe that promoting the HAII research and application will further enable the implementation of HCAI, enabling HCI professionals to address the unique issues of AI systems and develop human-centered AI systems.