Patients Know Best and Healthcare Communications have partnered up to offer a "digital-first" experience for patients. The partnership will allow patients to interact with their healthcare information via a mobile device at every touch point of their journey – from referral to discharge. It is hoped the partnership will improve the way patients interact with health and care services and create a more seamless experience. Kenny Bloxham, managing director at Healthcare Communications said: "This partnership offers patients a superior digital-first user experience. Every piece of the patient's healthcare information is now available within a few taps on their smartphone. "From accessing their health record to attending a virtual clinic or completing a follow-up e-form, our partnership means NHS trusts can capitalise on two multi-award-winning solutions in one platform.
Unlike some other Twitter-loving tech CEOs we know, Amazon founder Jeff Bezos likes to keep his company's plans fairly quiet. Bezos disagrees with that label, though. In 2014, he told shareholders he thinks "quiet" is more accurate: "Our primary approach is, we talk when we have something to say." As recent whisperings about Amazon's involvement in the healthcare industry have risen to a crescendo, Amazon may be just about there. Bezos first alluded to Amazon's healthcare plans at the Vanity Fair New Establishment Summit in October 2016.
The factors negatively influencing healthcare are many but have been exacerbated by rises in life expectancy, and a growing complex aging population with multiple morbidities. Money is unlikely to be the solution to the ever-growing strain on healthcare exemplified by the NHS where the annual spend has increased every year since its inception 70 years ago. Instead suggestions have been made that we must find better ways to manage the current budget and indeed save while improving quality of care. To do this will not only require a radical change in the way in which healthcare is delivered but also in the way that healthcare professionals think in terms of embracing change and in the way, healthcare is administered. This can only be realised through co-production between academic researchers in the biomedical and data science space, healthcare professionals, policy makers and notably patients.
The healthcare industry has long been inflicted with bottlenecks: affordability & reach up to the last-mile patients, resource scarcity, fragmented data management, undefined patient expectation, and sub-par patient experience. Despite significant contribution by information technology, the healthcare industry has a long way to go to be able to optimize the operational process. The advancements in digital technology in recent years has led to technological adoption at both healthcare provider and patient/self-care level. However, most of these adoptions are isolated in nature, leading to data loss in various forms. Another challenge for healthcare providers lies in meeting the patient's expectation and experience.
Nowadays, the healthcare sector is changing at a rapid pace. What once was a conventional industry that worked around many rounds of contact between doctor and patient almost always led to a shallow positive feeling that telemedicine has made the relationship between the doctor-patient real-time and without geographical constraints. A while back, we discussed the healthcare developments that would govern 2018, and now that we are getting ready to start a new year, it is only fitting that we look at where technology is going for the healthcare industry. Let us look at top healthcare trends for 2020 and beyond without further delay. AI is altering our view on the delivery of modern-day Healthcare.