Digital and mobile technologies have seen astonishing growth over recent years. Following is a list of some of the most cutting-edge 2018 trends enabling businesses and consumers. Over the past decade, AI in platform adoption worldwide has grown significantly, driving full customer engagement and enabling service providers. Automation and machine learning now play a major role in which customer data is processed. Recent developments in sentiment analysis have had a breakthrough, converging within the context of voice interactions for the customer and increasing customer satisfaction.
The current whirlwind of disruptions buffeting the automotive world have created a massive value-chain disconnect. When viewed through the lens of tomorrow's product requirements, one thing becomes clear: you can't easily get there from here. McKinsey has identified four major disruptions facing the industry today (Exhibit 1). Collectively known as "ACES"--for autonomous vehicles, connected cars, electrification, and shared mobility--these trends will ultimately drive a change in the way the automotive industry develops cars (see sidebar "ACES: The four trends shaping tomorrow's cars" for more detail). We believe tomorrow's cars will be autonomous, connected, electrified, and shared (ACES). They will be fully autonomous, with no driver.
Deloitte Global predicts that 2019 will be the year in which fifth-generation (5G) wide-area wireless networks arrive in scale. There were 72 operators testing 5G in 2018,1 and by the end of 2019, we expect 25 operators to have launched 5G service in at least part of their territory (usually cities) with another 26 operators to launch in 2020, more than doubling the total. Further, we expect about 20 handset vendors to launch 5G-ready handsets in 2019 (with the first available in Q2), and about 1 million 5G handsets (out of a projected 1.5 billion smartphone handsets sold in 2019) to be shipped by year's end. One million 5G modems (also known as pucks or hotspots) will be sold, and around a million 5G fixed wireless access devices will be installed. At the end of 2020, we expect 5G handset sales (15–20 million units) to represent approximately 1 percent of all smartphone sales, with sales taking off in 2021, the first year in which retailers will sell more than 100 million 5G handsets.
The future depends on connectivity. From artificial intelligence and self-driving cars to telemedicine and mixed reality to as yet undreamt technologies, all the things we hope will make our lives easier, safer, and healthier will require high-speed, always-on internet connections. The FCC regulates who can use which ranges, or bands, of frequencies to prevent users from interfering with each other's signals. Low-Band Frequencies Bands below 1 GHz traditionally used by broadcast radio and television as well as mobile networks; they easily cover large distances and travel through walls, but those are now so crowded that carriers are turning to the higher range of the spectrum. Mid-Band Spectrum The range of the wireless spectrum from 1 GHz to 6 GHz, used by Bluetooth, Wi-Fi, mobile networks, and many other applications.
Smart cities are no longer a futuristic concept. In cities such as Berlin, they are fully operational today and pushing the bounds of how the IoT links business, public infrastructure and people all together. Many cities are introducing a wide range of connected smart city applications, including multiple installations of surveillance cameras, connected waste management control, lighting, parking, traffic control, public transport, and pollution and weather monitoring. We're also seeing innovations like remote patient care from healthcare providers, improvements to production line efficiency from manufacturers, fleet tracking and control from logistics firms: the possibilities of the smart city are many, varied and growing. See also: Unlocking the potential of the IoT for smart cities – a CTO's perspective Yet, the growth of smart cities will slow if resources are not invested in developing the fundamental backbone of these projects: effective mobile coverage systems.