It seems that every week brings fresh reports of another industry conquered by bots and Artificial Intelligence (AI), so how long before we at Hartigan are forced into a career change – one that will no doubt require us to engage one of the new "robo recruiters"? It would be easy for us to dismiss robotics as entirely irrelevant to our industry, but there are two problems with that. First, there's the unconvincing whiff of Mandy Rice-Davies Applies; and secondly, it's facile to suggest that developments such as machine learning and predictive analytics have no benefits to offer the recruitment industry. It's obvious that automation can bring significant improvements for recruiters and the candidates they seek to place. From our side, we just have to think of the time spent sifting through LinkedIn and sheaves of CVs, a task that could certainly benefit from robotic assistance to find the right candidates for any particular role.
According to Bullhorn's 2018 UK Recruitment Trends report, nearly half (48%) of UK recruitment agencies are looking to increase their levels of technological investment over the coming year, with a view to improving client and candidate engagement, and driving improvements in day-to-day operational efficiency. The rise of artificial intelligence – in all its myriad forms – should theoretically help them achieve these objectives in the decades to come. Theory, of course, is often different from practice, so it's worth examining the ways in which recruiters can relate to this technology. See also: Could robots take over in the HR department? When people talk about the rise of automation, two things tend to happen.
Artificial Intelligence (AI) was once considered a fanciful idea found only in science fiction, but we're now starting to see it enter the mainstream market. Google boasts a collection of AI offering to aid searches, while Apple's introduction of Siri has meant that AI is now in the back-pockets of millions of smartphone users around the world. An increasing number of businesses are turning to AI to streamline processes, increase efficiency and limit errors. The recruitment industry has the opportunity to take advantage of machines to carry out time-consuming, repetitive tasks, which could see the industry undergo a complete transformation, benefitting those on both sides of the table. What could artificial intelligence do for recruitment?
This exercise shows how much confusion and emotion surround a relatively simple concept. Artificial intelligence (AI) is the simulation of human intelligence by machines, which can complete tasks like planning, learning and problem solving. In other words, AI is when a machine does human stuff. According to Deloitte's 2018 Human Capital Trends report of 11,000 global business leaders and HR professionals, 38% of companies use AI already, and 62% plan to by the end of this year. In the recruitment industry, AI and machine learning are being most frequently used to source candidates in a smarter way.