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Conversational AI Doesn't Have to Be a Risky Investment: Step 2

#artificialintelligence

Innovative, cutting-edge, ground-breaking – these are all words used regularly to describe conversational AI technologies. Being the organisation that deploys an innovative technology typically requires being comfortable with a high level of risk. However, most companies don't have the financial flexibility or company culture to take that degree of risk, whether real or inferred. Deploying conversational AI solutions like chatbots and virtual agents can be risky but doesn't have to be. You don't need to be an early adopter of innovations to benefit from the technology.


The five different types of chatbot - and which to choose for your business

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As a result, huge pressure is being placed on a business's finances and its customer service agents - yet up to 80% of support requests can be served without human involvement. Through self-service and automation, it's said that you can reduce customer service costs by 30%, potentially freeing up support staff to deal with resolving complex queries. Little wonder there is so much hype around chatbots. The chatbot market size is estimated to hit $1.25 billion by 2025, according to Grand View Research. The road to chatbot success is far from straight-forward, however.


Five Different Types of Chatbot

#artificialintelligence

As a result, huge pressure is being placed on a business's finances and its customer service agents -- yet up to 80% of support requests can be served without human involvement. Through self-service and automation, it's said that you can reduce customer service costs by 30%, potentially freeing up support staff to deal with resolving complex queries. Little wonder there is so much hype around chatbots. The chatbot market size is estimated to hit $1.25 billion by 2025, according to Grand View Research. The road to chatbot success is far from straight-forward, however.


Chatbot on-premise v/s chatbot on cloud

#artificialintelligence

More often than not, it is quite confusing for a business, which develops chatbots, to decide whether they want to build a chatbot on-premise or on-cloud. Each has its own pros and cons. But depending on business requirements you can make a smart choice. Here are 4 factors based on which you can make an initial decision. Cloud-based chatbot: Cloud-based solutions simplify the chatbot development process.