Moore's law has driven silicon chip circuitry to the point where we are surrounded by devices equipped with microprocessors. The devices are frequently wonderful; communicating with them – not so much. Pressing buttons on smart devices or keyboards is often clumsy and never the method of choice when effective voice communication is possible. The keyword in the previous sentence is "effective". Technology has advanced to the point where we are in the early stages of being able to communicate with our devices using voice recognition.
PayPal may be looking into voice recognition to enable more digital commerce use cases in the near future, if a new post-MWC blog post offers any hints. Looking back on last week's event -- for which we featured extensive firsthand coverage -- PayPal Head of Global Initiatives Anuj Nayar notes two dominant trends. One is the Internet of Things, including new connected car technologies like PayPal's new car commerce feature with Shell and Jaguar (and Apple). The other, as Nayar puts it, is "conversational commerce." Looking at emerging digital commerce opportunities in areas like virtual reality, connected appliances, and even drones, Nayar asserts that it "won't be convenient or realistic to pull out a credit card or punch in your information in any of these scenarios".
A link has been posted to your Facebook feed. Can you fix voice recognition in new cars? After years of designing their own often-faulty voice recognition systems, auto companies are handing the reins over to tech giants that have already developed the technology for their devices. The trend is on full display at the 2019 Detroit auto show, where automakers are showcasing new vehicles with increasingly common systems that allow drivers to plug in their phones and bypass built-in infotainment systems. Using spoken commands to tune the radio, make a call or get directions has required patience, awkward pronunciation and frequent do-overs ever since it became possible in some vehicles earlier this century.
Since Apple developed Siri there have been great strides made in the science of voice recognition. Will we soon be throwing away our mice and keyboards and simply talking to our computers? Or will the problems I have with Alexa continue to haunt voice recognition? My wife and I are like all married couples at breakfast. We do not speak to each other.