Note: This post has been guest authored by Atman Rathod, who is the Co-founder at CMARIX TechnoLabs. It is a leading web and mobile app development company with 13 years of experience. He loves to write about technology, startups, entrepreneurship, and business. His creative abilities, academic track record and leadership skills made him one of the key industry influencers as well. As businesses irrespective of size and niche are increasingly depending on digital transactions, eCommerce and mobile commerce websites and apps are slowly becoming the principal avenue for driving sales and business conversion for many brands.
In today's digital world, the customer journey is all over the place -- literally. A shopper may start by browsing products online. Then, she might pick out a few items she likes and go to a store to try them on and purchase. Or, she may start in a store, narrow down her selection to a few favorites, but make the final purchase from her laptop (or phone) at home. How can retailers provide high-quality service within these types of multi-channel customer journeys?
The retailer wants delivery drivers to bring groceries right into your fridge--even when you're not home. Walmart is buying the Brooklyn-based delivery company Parcel. Returning items you buy online or in a store is way too often a hassle. Walmart claims to have reinvented the returns drill to such a degree that it may even make it "a little enjoyable." While that may be a stretch, starting next month, the retailer plans to launch an initiative it calls Mobile Express Returns, a promise to let you use the Walmart mobile app to speed up and simplify returns on products purchased in Walmart stores and at Walmart.com.
Virgin Mobile and Boost Mobile announced on Friday they will carry the iPhone X and will start taking orders in November. The announcement comes as major U.S. carriers, AT&T, Verizon, T-Mobile and Sprint, began taking pre-orders for the iPhone X on Friday at 12 a.m. Now, Boost Mobile and Virgin Mobile, which are part of Sprint's Prepaid Group, will start offering the new device. Boost Mobile customers will be able to pre-order the iPhone X on Nov. 10 at BoostMobile.com. The company said taxes and fees will be included in the plan.
After more than two decades in operation, Craigslist is getting its own mobile apps. The online classified website, founded in 1995 in the San Francisco Bay Area by Craig Newmark, earlier this week had apps arrive in the Google Play Store and Apple's App Store. Since those app stores launched in 2008, many third-party apps have arisen to help shoppers and sellers navigate Craigslist. "Like the website, the mobile app is extremely simple – no frills, bells or whistles," tech news site Gizmodo wrote about the new app. "The app's overall design mimics the website as well, meaning its mostly just text and a clean interface."