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5 compelling reasons why you should make guest experience your hotel's niche By Divya Bhat – Hospitality Net

#artificialintelligence

And I can guarantee you that those who know me well, will nod wildly- for different reasons. Some of them will agree because they've seen me fight for my right as a customer, one too many times. And the rest, because they've spent countless hours listening to me talk about how important it is to be customer-obsessed, in this day and age! Bottomline is- I am passionately and unapologetically committed to this revolution called guest experience management. And as a hotelier, you should be too.


How AI isn't as Bad as You Think For Your Hotel - Naully Nicolas

#artificialintelligence

In a world where consumers are increasingly flooded with information and a multitude of options, hotels are striving to find new ways to acquire and build customer loyalty. Simply put, artificial intelligence is a sub-field of computer science. Its goal is to enable the development of computers that are able to do things normally done by people -- in particular, things associated with people acting intelligently. The term was in 1956 by Stanford researcher John McCarthy during The Dartmouth Conference, where the core mission of the AI field was defined. Travelers expect exceptional customer service.


How is the Hotel Industry using AI to provide an awesome User Experience? - Maruti Techlabs

#artificialintelligence

In the 21st century, industries that remain adamant to integrating new technological revolutions are most likely to regress in their course of development. Businesses across the globe have realized how important it is to include contemporary digital technology to drive constant growth and revenue. The last decade has seen incredible innovations and breakthroughs in the landscape of digital solutions. One of such compelling technologies is called Artificial Intelligence (AI).


How is the Hotel Industry using AI to provide an awesome User Experience?

#artificialintelligence

In the 21st century, industries that remain adamant to integrating new technological revolutions are most likely to regress in their course of development. Businesses across the globe have realized how important it is to include contemporary digital technology to drive constant growth and revenue. The last decade has seen incredible innovations and breakthroughs in the landscape of digital solutions. One of such compelling technologies is called Artificial Intelligence (AI). Often misconceived as a replacement for human power, the concept of AI as a technological aid is much larger, wider and pervasive.


How Artificial Intelligence Is Transforming Hotel Experience

#artificialintelligence

Over the last couple years, multiple changes within the technology space (most notably – artificial intelligence in hospitality) have brought forward a paradigm shift and disrupted a myriad of industries, leaving some players behind while simultaneously adding more value for the end users. The adoption of new emerging technologies has gone on to become quite the trend after receiving inspiration from successful use cases. In case of hotels, the real boost of artificial intelligence in hospitality sprung from the fact that it has the power to impact and transform the industry completely. Given the rising need for smart automation of existing processes, AI has entered the traditional hospitality landscape with a promise to enhance hotel reputation, drive revenue and take customer experience to the next level. Like many industrial systems, the world of hotels revolves around a handful of solutions all driven by intelligent chatbots and voice-enabled services.