This has led to the development of a plethora of domain-dependent and context-specific methods for dealing with the interpretation of machine learning (ML) models and the formation of explanations for humans. Unfortunately, this trend is far from being over, with an abundance of knowledge in the field which is scattered and needs organisation. The goal of this article is to systematically review research works in the field of XAI and to try to define some boundaries in the field. From several hundreds of research articles focused on the concept of explainability, about 350 have been considered for review by using the following search methodology. In a first phase, Google Scholar was queried to find papers related to "explainable artificial intelligence", "explainable machine learning" and "interpretable machine learning". Subsequently, the bibliographic section of these articles was thoroughly examined to retrieve further relevant scientific studies. The first noticeable thing, as shown in figure 2 (a), is the distribution of the publication dates of selected research articles: sporadic in the 70s and 80s, receiving preliminary attention in the 90s, showing raising interest in 2000 and becoming a recognised body of knowledge after 2010. The first research concerned the development of an explanation-based system and its integration in a computer program designed to help doctors make diagnoses . Some of the more recent papers focus on work devoted to the clustering of methods for explainability, motivating the need for organising the XAI literature [4, 5, 6].
Its impact is drastic and real: Youtube's AIdriven recommendation system would present sports videos for days if one happens to watch a live baseball game on the platform ; email writing becomes much faster with machine learning (ML) based auto-completion ; many businesses have adopted natural language processing based chatbots as part of their customer services . AI has also greatly advanced human capabilities in complex decision-making processes ranging from determining how to allocate security resources to protect airports  to games such as poker  and Go . All such tangible and stunning progress suggests that an "AI summer" is happening. As some put it, "AI is the new electricity" . Meanwhile, in the past decade, an emerging theme in the AI research community is the so-called "AI for social good" (AI4SG): researchers aim at developing AI methods and tools to address problems at the societal level and improve the wellbeing of the society.
Automation and computer intelligence to support complex human decisions becomes essential to manage large and distributed systems in the Cloud and IoT era. Understanding the root cause of an observed symptom in a complex system has been a major problem for decades. As industry dives into the IoT world and the amount of data generated per year grows at an amazing speed, an important question is how to find appropriate mechanisms to determine root causes that can handle huge amounts of data or may provide valuable feedback in real-time. While many survey papers aim at summarizing the landscape of techniques for modelling system behavior and infering the root cause of a problem based in the resulting models, none of those focuses on analyzing how the different techniques in the literature fit growing requirements in terms of performance and scalability. In this survey, we provide a review of root-cause analysis, focusing on these particular aspects. We also provide guidance to choose the best root-cause analysis strategy depending on the requirements of a particular system and application.
Predictions obtained by, e.g., artificial neural networks have a high accuracy but humans often perceive the models as black boxes. Insights about the decision making are mostly opaque for humans. Particularly understanding the decision making in highly sensitive areas such as healthcare or finance, is of paramount importance. The decision-making behind the black boxes requires it to be more transparent, accountable, and understandable for humans. This survey paper provides essential definitions, an overview of the different principles and methodologies of explainable Supervised Machine Learning (SML). We conduct a state-of-the-art survey that reviews past and recent explainable SML approaches and classifies them according to the introduced definitions. Finally, we illustrate principles by means of an explanatory case study and discuss important future directions.