Verizon Business on Monday launched BlueJeans Telehealth, a version of the videoconferencing platform designed expressly for healthcare organizations. The platform comes more than a year into the Covid-19 pandemic, which drove up the need for virtual health services and shed a light on the specific technical demands for such services. How and why tech's big players are poised to give the industry its biggest shakeup in decades. Verizon collaborated with an advisory board of clinicians and healthcare "decision-makers" to ensure the new service would meet the needs of the industry. Among other things, it's designed to address two key challenges that health providers have come across when connecting with patients virtually: tech literacy and efficiency.
BlueJeans, the videoconferencing software company bought by Verizon in April, announced a series of new security features that aim to bolster meeting security. The new features include restricted meetings, a new waiting room experience, screen share controls, a one-click meeting lock capability, and adoption of the ever important AES-256 encryption standard to secure user data in transit. BlueJeans said all video, audio, and content in transit will be encrypted using AES-256 GCM encryption, a more widely tested and trusted solution compared to AES-128 and other encryption schemes. To date BlueJeans has relied on AES-128 standards-based encryption. BlueJeans is also launching a series of features meant to improve the video chat experience, such as virtual backgrounds, meeting transcription, non-raise hand interactions, and an enhanced integration with Slack. The company said AES-256 GCM encryption, waiting room, non-raise hand interactions, and virtual backgrounds will be available for customer preview by the end of the summer.
We've gathered details about 10 leading services, all capable of providing high-quality video with collaboration tools. Verizon's BlueJeans video conferencing unit added new features to its BlueJeans Events live streaming platform to support up to 150 speakers and 50,000 attendees with tolls to recruit and engage audiences and follow up post event. With the additions, Verizon is aiming to make BlueJeans Events more of a player in the virtual event space. Most events have moved online and as an attendee of many I can tell you that none are perfect, but virtual conferences are improving. Verizon announced the BlueJeans purchase in April and followed up with encryption improvements.
BlueJeans by Verizon announced new partner integrations and feature enhancements to its BlueJeans Events interactive video live streaming platform to improve attendee recruitment, engage diverse audiences, and seamlessly follow-up post-event. By matching audience expectations for modern, virtual experiences and enabling event managers to more closely simulate on-site customer connections--including the ability to host up to 150 speakers and 50,000 attendees--BlueJeans Events empowers organizations and individuals to deliver multi-purpose digital events at scale. COVID-19 has reinforced the important role of virtual events beyond being primarily a means for marketers to promote products or extend live events to those unable to attend in person. Over the past three months, BlueJeans saw an 8x increase in Events usage as organizations have outgrown the limitations of traditional webinars and look for safe ways to bring together large groups of people and host customer, partner, and community events. In response to this record-breaking utilization, the latest enhancements to BlueJeans Events make it easier than ever to market and monetize virtual events, reach an ever-growing audience wherever they are, and ensure that attendees with hearing disabilities are able to join and participate.
An Indonesian company is helping to push telemedicine forward by using artificial intelligence (AI) to give doctors feedback on how to improve patient care, according to Google's The Keyword. Jakarta-based Halodoc says that its telehealth platform uses AI to provide doctors with the feedback and mentoring that they would receive from fellow doctors in an in-person setting like a hospital. Halodoc has been developing the product with machine learning experts from Google's Late-Stage Accelerator using natural language processing in Bahasa Indonesia. The machine learning models are trained using information from thousands of doctor consultations, according to the Google report. Halodoc's app allows doctors to receive feedback on how well and quickly they perform services, along with advice on how to improve their patient consultations and an option to receive additional coaching from fellow physicians, according to the company.