As artificial intelligence technology rapidly evolves to transform industries like health care and virtually assist people's lives, the hope is matched by concern about the displacement of human roles. At the same time, deployed AI platforms in today's business world augment processes at a more rapid pace than they replace them. While we've yet to determine the exact impact of AI, a recent report from the World Economic Forum estimates automation will replace at least 5 million jobs by 2022. One thing is clear today: AI is driving fundamental changes in how people conduct their jobs and how companies think about staffing for the future.
Artificial intelligence, commonly known as "AI," is a popular buzzword these days. Some of us hear the term AI and picture of a dystopian future where people lose jobs and control to robots who possess artificial -- and superior -- intelligence to human beings. Others are more sanguine about our ability to control and harness technology to achieve more and greater things.
Human resources as a function has experienced significant changes in the last decade due to the evolution of technologies. Today, artificial intelligence (AI) is reshaping the way companies hire, manage and engage with their workforce. Advanced data-driven technology is rapidly making its way into the HR industry as businesses are focusing more on creating an employee-oriented corporate culture. Recruitment is no more a tedious process for HR practitioners as it no longer entails time-consuming activities such as manually screening the resumes of the prospective candidates, making phone calls or replying to candidates via emails. These mundane errands are now managed by smart technologies designed to replicate human conversation, thus enabling HR experts to contemplate the bigger picture. According to the India Report of Deloitte's 5th Annual Global Human Capital Trends, 53% of companies are revamping their HR programmes to deploy digital tools, while 22% have already leveraged AI to deliver HR solutions.
As we enter 2018, there are two competing forces that are impacting the world of HR. On the one hand, the rate of social and business changes is accelerating, resulting in an ever more complex business environment. On the other hand, employees are pushing for even simpler, more engaging, and human-like experience from their enterprise applications. For HR to survive, they will need to leverage emerging technologies such as artificial intelligence (AI), machine learning, robots, and chatbots to support rapid business changes while delivering a superior employee experience.
In the next five to ten years, your workplace will look fundamentally different. Thanks to technologies such as artificial intelligence, the internet of things and robotics work as we know it will drastically change. The future of work will come with great opportunities but also with plenty of challenges for organisations. It will require employees and management to adapt and work smarter. AI will augment your jobs, the Internet of Things will provide you with details insights and robotics will replace many jobs.