"Our experience to date in the RPA space is that our clients are waking up to the robotic process automation (RPA) wave taking the world by storm. Companies are identifying with the new disruptive technology that assists with the automation of mundane tasks being performed by humans, allowing them to focus on other tasks in their workday that require more cognitive and value-added intervention," says Allen Pascoe, Divisional Head RPA at Datafinity. It's a known fact that the challenges facing organisations, in spite of technological tools available, still include realities like paper-based processes, lack of control, inability to retrieve documents at speed, inefficient processes that lack clear roles and rules, multiple technology solutions that do not necessarily connect to each other, legislative requirements not being met, shortage of resources, financial constraints, unprecedented growth requiring concomitant support and collaboration between multiple resources, etc. In conjunction with the disruptive technologies like cloud, IOT, AI and the like, companies are finding it difficult to remain focused on the best means to find a way to remain relevant, competitive and still add value to the client. Digital transformation is defined as the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers.
This is essential reading for those interested in incorporating robotics into their organization! Jonathan Padgett, VP, UiPath, talks to ReadITQuik about the many fascinating aspects of Robotic Process Automation (RPA) and how RPA can improve processes and drive efficiencies. Learn about how to select the best RPA provider and RPA best practices in this geektastic interview on one of the latest IT trends. Robotic Process Automation (RPA) technology integrates with the workforce to not only improve execution but also to tackle routine business processes. Think of a UiPath bot as a teleworker or virtual employee to which your employees can delegate repetitive (although necessary) tasks to free up your most valuable resources (your people) to focus on more strategic, creative and interpersonal work.
I have years of experience in the enterprise software space, starting in my early years as a Customer Representative for WebHelp before expanding into market development for Intel which saw me take on a more Business Development role. My roles in companies such as Intel, Softwin and ABC Data were very Business Development-orientated which meant that I had to become an expert in the technology and in understanding how that technology could solve the problems that my customers faced. It also meant that I had to build and maintain relationships, skills that have served me very well in my recent role at UiPath. Throughout my career I saw how good quality enterprise technologies can really help drive a company's competitiveness and productivity, so UiPath was a natural fit for me when I joined them in 2016. I have helped drive UiPath's expansion into ASEAN, from setting up offices in Thailand, Singapore, Malaysia, Indonesia, the Philippines, and South Korea, to hiring staff and providing strategic oversight of operations.
AI or RPA, which one do I use? That's the number one question asked about the role robotic process automation (RPA) plays vs. artificial intelligence (AI), especially in the context of applying technology to support the challenges of public sector. But I don't see this as a'vs' conversation. Public sector organisations are constantly facing challenges. Budget constraints, antiquated systems, and an aging workforce are among the various issues for many governments.