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Empathy: The Killer App for Artificial Intelligence

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After studying the tribe, which was still living in the preliterate state it had been in since the Stone Age, Ekman believed he had found the blueprint for a set of universal human emotions and related expressions that crossed cultures and were present in all humans. A decade later he created the Facial Action Coding System, a comprehensive tool for objectively measuring facial movement. Ekman's work has been used by the FBI and police departments to identify the seeds of violent behavior in nonverbal expressions of sentiment. He has also developed the online Atlas of Emotions at the behest of the Dalai Lama. And today his research is being used to teach computer systems how to feel.


Empathy – the final frontier between Natural and Artificial Intelligence?

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Functions of left half of the human brain had inspired early work in Artificial Intelligence (AI). Since then, simulating emotions in machines has transcended science fiction and machine reacting with anger and sadness at an appropriate moment is passé. Google Now assistant was in the news recently for expressing "deepest sympathy to you, your mum and the whole family" to a user for his father's death a year ago and Apple's Siri has become a therapist. Today, facial recognition is empowering machines to go beyond Natural Language Processing (NLP) and recognize non-verbal communication such as fear, guilt and discontent through analysing visual micro-expressions. So, what differentiates humans from machines and is "singularity" here?


Sentiment Analysis and Employee Engagement: How Companies can Leverage AI?

#artificialintelligence

Artificial Intelligence is one of the most innovative technological breakthroughs of the modern times. From daily lives to corporate cultures, everything is being impacted by the novel technology. Artificial Intelligence (AI) strategically improves business processes by giving managers the power to analyze a vast amount of valuable data derived from customers as well as employees. When it comes to human resources, AI is particularly solving one of the greatest issues managers have been facing for many years- to improve employee engagement and retention rates. AI has the potential to give managers the power to make a better workplace, where employees don't feel distracted or dissatisfied with their job roles.


Empathy: The Killer App for Artificial Intelligence

#artificialintelligence

Artificial intelligence that reads and responds to our emotions is the killer app of the digital economy. It will make customers and employees happier--as long as it learns to respect our boundaries. When psychologist Dr. Paul Ekman visited the Fore tribe in the highlands of Papua New Guinea in 1967, he probably didn't imagine that his work would become the foundation for some of the latest developments in artificial intelligence (AI). After studying the tribe, which was still living in the preliterate state it had been in since the Stone Age, Ekman believed he had found the blueprint for a set of universal human emotions and related expressions that crossed cultures and were present in all humans. A decade later he created the Facial Action Coding System, a comprehensive tool for objectively measuring facial movement.


Empathy: The Killer App for Artificial Intelligence

#artificialintelligence

When psychologist Dr. Paul Ekman visited the Fore tribe in the highlands of Papua New Guinea in 1967, he probably didn't imagine that his work would become the foundation for some of the latest developments in artificial intelligence (AI). After studying the tribe, which was still living in the preliterate state it had been in since the Stone Age, Ekman believed he had found the blueprint for a set of universal human emotions and related expressions that crossed cultures and were present in all humans. A decade later he created the Facial Action Coding System, a comprehensive tool for objectively measuring facial movement. Ekman's work has been used by the FBI and police departments to identify the seeds of violent behavior in nonverbal expressions of sentiment. He has also developed the online Atlas of Emotions at the behest of the Dalai Lama.