Microsoft UK has reported an "encouraging increase" in the use of artificial intelligence (AI) technologies in healthcare. In a survey of the use of AI in UK industry, 46% of healthcare leaders reported their organisation used the technology in some capacity, reflecting an 8% increase compared to 2018. The biggest growth areas reported were research-level AI, which grew 13% in the past 12 months. Robot process automation (RPA) and general automation both increased by 10%, while the use of voice recognition technology increased by 9%. The study, conducted by YouGov, included the input of some 1,000 business leaders and 4,000 employees.
The healthcare industry is currently suffering from a host of issues. Knowledge sharing between hospitals, determination of patient adherence to medications, and the efficient management of surgical procedures are just three topics in a long list of areas that need improvement. All of these issues have the same thing in common: the healthcare industry has a data problem.
The digital age is no longer about just the product – it's equally about the customer experience. Naturally, empowered consumers have high expectations of the services and brands they choose to integrate into their lives – and Amazon's buying experience, which is ultra-fast, convenient, innovative, and driven by user reviews, is the perfect example of this trend in action. This "Amazonification effect" is transforming every industry from retail to finance – and the healthcare industry is now set to change forever for both consumers and businesses. Today's infographic comes to us from Publicis Health, and it shows the shift occurring in the healthcare space to a new outcome-based economy that is powered by an increasingly digital and data-driven experience. It's also led by the millennial generation, a group that is seeing buying power finally line up with their influence.
The study, conducted by YouGov, included the input of some 1,000 business leaders and 4,000 employees. The study found that regarding the use of AI in UK healthcare industry, 46% of healthcare leaders reported their organisation used the technology in some capacity, which essentially reflected an 8% increase compared to 2018. The biggest growth areas reported were research-level AI, which grew 13% in the past 12 months, and robot process automation (RPA) and general automation both increased by 10%, while the use of voice recognition technology increased by 9%. Darren Atkins, chief technology officer at East Suffolk and North Essex NHS Foundation Trust, said: "AI in healthcare is an extremely exciting prospect. It's not about replacing staff, but allowing them to maximise their skills, be more efficient, spend more time with patients and, ultimately, get better outcomes."
The factors negatively influencing healthcare are many but have been exacerbated by rises in life expectancy, and a growing complex aging population with multiple morbidities. Money is unlikely to be the solution to the ever-growing strain on healthcare exemplified by the NHS where the annual spend has increased every year since its inception 70 years ago. Instead suggestions have been made that we must find better ways to manage the current budget and indeed save while improving quality of care. To do this will not only require a radical change in the way in which healthcare is delivered but also in the way that healthcare professionals think in terms of embracing change and in the way, healthcare is administered. This can only be realised through co-production between academic researchers in the biomedical and data science space, healthcare professionals, policy makers and notably patients.