IP Australia trialling blockchain for food provenance

ZDNet

IP Australia is looking to blockchain to provide a solution to supply chain weaknesses, starting with baby formula. The government entity that falls under the responsibility of the Department of Industry, Innovation and Science is soon moving into export trials of the solution with a Canberra-based small goods exporter, following a successful proof of concept with local blockchain firm Agile Digital and secure cloud provider Vault Systems. Blockchain has the potential to rewrite the economy and change the balance of power across industries. It also has specific uses for the enterprise. IP Australia administers intellectual property rights and legislation relating to patents, trademarks, registered designs, and plant breeder's rights in Australia.


Australia's intellectual property agency goes all in on user design, DevOps and AI

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Rob Bollard, CIO at IP Australia, the government's intellectual property department, is proud to say that he heads up Australia's first fully digital service delivery agency. In just the space of four years, IP Australia has gone from receiving just 12% of its IP applications online – the rest coming through on paper – to now receiving 99.6% through digital channels. Not only his, but Bollard is overseeing the decommissioning of old systems, a move to the cloud, has implemented agile working, created a DevOps environment that focuses on continuous delivery, ensures systems are designed with the user in mind, and is even deploying AI technologies to improve experiences for employees and citizens. I got the chance to sit down with Bollard at Pega's annual user event in Las Vegas this week, as IP Australia has implemented the Pega platform as its case management system. Our vision is really to become a world-class IP office and to try to support the prosperity of Australians in the system.


IP Australia sees 10 percent jump in Australian patent applications

ZDNet

Innovation by Australians is on the rise both locally and abroad, according to the latest details provided by the Australian Intellectual Property Report 2016. The annual report by IP Australia has revealed Australian businesses are increasingly protecting their inventions, brands, and designs. In 2015, patent applications grew by 10 percent; trademarks saw the best growth in a decade, increasing by 14 percent; and design applications peaked totalling 7,024 applications, a 6 percent increase from the 5 percent dip in 2014. More specifically, IP Australia said it received 28,605 standard patent applications in 2015, of which 92 percent were made up of filings by non-residents and the remaining 8 percent were patent filings by Australian residents. Patent filings by non-residents and Australian residents increased by 10 percent and 16 percent respectively during 2015.


Meet 11 of the Most Interesting Chatbots in Banking

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With consumer expectations increasing, the use of artificial intelligence, machine learning and chatbots in banking is also increasing. Banks and credit unions worldwide are testing new applications and deploying new solutions to improve the overall digital customer experience. Subscribe to The Financial Brand via email for FREE!More and more banking organizations are leveraging artificial intelligence to launch chatbot solutions, reducing costs and serving increasingly tech-savvy consumers. In many instances, chatbots are developed to facilitate two-way communication, replacing channels such as phone, email or text. The objective is to provide quick service and transactional support.


Erica, Eno, Aida and 8 More Interesting Chatbots in Banking

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With consumer expectations increasing, the use of artificial intelligence, machine learning and chatbots in banking is also increasing. Banks and credit unions worldwide are testing new applications and deploying new solutions to improve the overall digital customer experience. Subscribe to The Financial Brand via email for FREE!More and more banking organizations are leveraging artificial intelligence to launch chatbot solutions, reducing costs and serving increasingly tech-savvy consumers. In many instances, chatbots are developed to facilitate two-way communication, replacing channels such as phone, email or text. The objective is to provide quick service and transactional support.