Every department in a company has its own challenges. In the case of Human Resources, recruitment and onboarding processes, employee orientations, process paperwork, and background checks is a handful and many a time painstaking – mostly because of the repetitive and manual nature of the work. The most challenging of all is engaging with employees on human grounds to understand their needs. As leaders today are observing the AI revolution across every process, Human resources is no exception: there has been a visible wave of AI disruption across HR functions. According to an IBM's survey from 2017, among 6000 executives, 66% of CEO's believe that cognitive computing can drive compelling value in HR while half of the HR personnel believe this may affect roles in the HR organization.
Will 2019 finally be the year when AI-powered technologies find widespread acceptance in the world of work? Our six-part series on AI in HR is going to deep dive into every facet of AI in HR. While HR is not known for pioneering nascent technologies, Artificial Intelligence (AI) represents a terrific opportunity. The consumerization of HR technologies has brought AI to the forefront of innovation in HR. From recruitment to employee experience, and talent management, AI has the potential to transform HR.
According to IBM's survey of 6,000 executives, 66% of CEOs believe that cognitive computing can drive significant value in the Human Resource domain. About half of the HR executives back that up, saying that they recognize that cognitive computing and AI has the power to transform various crucial areas of Human Resource. Also, 54% of HR executives believe that AI or cognitive computing will affect their key roles in the HR organization. The Human Resources Professional Association (HRPA) reported in a survey that about 52% of respondents indicated their businesses were unlikely to adopt AI or cognitive computing in their HR departments in the next 5 years or so. Also, approximately 36% believe their company was too small to do it, while 28% said that their senior leadership didn't see the need for such technology in the near future.
In the past ten years, the world of recruitment and Human Resource has changed a lot. Shaped by several different and mostly technological factors, the HR department has drastically transformed from sorting resume papers manually to imbibing technology in the recruitment process. Currently, all the Talent pioneers are recognizing the urgency to start embracing emerging technologies, such as Artificial Intelligence, analytics, cognitive, AR and VR to reinvent how people work in the organization and how new talents are being hired. HR professionals also believe, to bridge the gap, organizations must focus on their employee strategies to yield productivity, experience, collaboration, streamlining processes, simplify work, and setting up new goals. With technologies like AI, organizations can invent, reinvent, and transform the processes.
Artificial Intelligence is all about creating smart algorithms that mimic the human brain and make use of data to reach logical decisions, provide insights and predictions. AI is playing a significant role in the field of Human Resources. The constant need for human touch in each of the HR processes make way for the implementation of AI. AI is revolutionizing how recruitments are done, training is imparted, and data is used to derive people analytics. It is helping HR professionals smartly automate repetitive actions while allowing them with the bandwidth to focus on more strategic tasks that need human intervention.