During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of dialogue systems, the trend is less obvious, and most practical systems are still built through significant engineering and expert knowledge. Nevertheless, several recent results suggest that data-driven approaches are feasible and quite promising. To facilitate research in this area, we have carried out a wide survey of publicly available datasets suitable for data-driven learning of dialogue systems. We discuss important characteristics of these datasets, how they can be used to learn diverse dialogue strategies, and their other potential uses. We also examine methods for transfer learning between datasets and the use of external knowledge. Finally, we discuss appropriate choice of evaluation metrics for the learning objective.
To build Sounding Board, we develop a system architecture that is capable of accommodating dialog strategies that we designed for socialbot conversations. The architecture consists of a multi-dimensional language understanding module for analyzing user utterances, a hierarchical dialog management framework for dialog context tracking and complex dialog control, and a language generation process that realizes the response plan and makes adjustments for speech synthesis. Additionally, we construct a new knowledge base to power the socialbot by collecting social chat content from a variety of sources. An important contribution of the system is the synergy between the knowledge base and the dialog management, i.e., the use of a graph structure to organize the knowledge base that makes dialog control very efficient in bringing related content to the discussion. Using the data collected from Sounding Board during the competition, we carry out in-depth analyses of socialbot conversations and user ratings which provide valuable insights in evaluation methods for socialbots. We additionally investigate a new approach for system evaluation and diagnosis that allows scoring individual dialog segments in the conversation. Finally, observing that socialbots suffer from the issue of shallow conversations about topics associated with unstructured data, we study the problem of enabling extended socialbot conversations grounded on a document. To bring together machine reading and dialog control techniques, a graph-based document representation is proposed, together with methods for automatically constructing the graph. Using the graph-based representation, dialog control can be carried out by retrieving nodes or moving along edges in the graph. To illustrate the usage, a mixed-initiative dialog strategy is designed for socialbot conversations on news articles.
Decades of research in artificial intelligence (AI) have produced formidable technologies that are providing immense benefit to industry, government, and society. AI systems can now translate across multiple languages, identify objects in images and video, streamline manufacturing processes, and control cars. The deployment of AI systems has not only created a trillion-dollar industry that is projected to quadruple in three years, but has also exposed the need to make AI systems fair, explainable, trustworthy, and secure. Future AI systems will rightfully be expected to reason effectively about the world in which they (and people) operate, handling complex tasks and responsibilities effectively and ethically, engaging in meaningful communication, and improving their awareness through experience. Achieving the full potential of AI technologies poses research challenges that require a radical transformation of the AI research enterprise, facilitated by significant and sustained investment. These are the major recommendations of a recent community effort coordinated by the Computing Community Consortium and the Association for the Advancement of Artificial Intelligence to formulate a Roadmap for AI research and development over the next two decades.
We present a novel framework for learning to interpret and generate language using only perceptual context as supervision. We demonstrate its capabilities by developing a system that learns to sportscast simulated robot soccer games in both English and Korean without any language-specific prior knowledge. Training employs only ambiguous supervision consisting of a stream of descriptive textual comments and a sequence of events extracted from the simulation trace. The system simultaneously establishes correspondences between individual comments and the events that they describe while building a translation model that supports both parsing and generation. We also present a novel algorithm for learning which events are worth describing. Human evaluations of the generated commentaries indicate they are of reasonable quality and in some cases even on par with those produced by humans for our limited domain.
This book presents a methodology and philosophy of empirical science based on large scale lossless data compression. In this view a theory is scientific if it can be used to build a data compression program, and it is valuable if it can compress a standard benchmark database to a small size, taking into account the length of the compressor itself. This methodology therefore includes an Occam principle as well as a solution to the problem of demarcation. Because of the fundamental difficulty of lossless compression, this type of research must be empirical in nature: compression can only be achieved by discovering and characterizing empirical regularities in the data. Because of this, the philosophy provides a way to reformulate fields such as computer vision and computational linguistics as empirical sciences: the former by attempting to compress databases of natural images, the latter by attempting to compress large text databases. The book argues that the rigor and objectivity of the compression principle should set the stage for systematic progress in these fields. The argument is especially strong in the context of computer vision, which is plagued by chronic problems of evaluation. The book also considers the field of machine learning. Here the traditional approach requires that the models proposed to solve learning problems be extremely simple, in order to avoid overfitting. However, the world may contain intrinsically complex phenomena, which would require complex models to understand. The compression philosophy can justify complex models because of the large quantity of data being modeled (if the target database is 100 Gb, it is easy to justify a 10 Mb model). The complex models and abstractions learned on the basis of the raw data (images, language, etc) can then be reused to solve any specific learning problem, such as face recognition or machine translation.