Citibank (China) has introduced Voice Biometrics authentication in a bid to accelerate verification processes when customers reach out to the banks service hotline officer. The deployment of this technology, which uses voice as password, is expected to improve customer experience by eliminating the need to remember complicated passwords or answer several personal questions to confirm their identity. The firm claimed that it is the first bank to adopt broadly free-speech voiceprint authentication technology in China. Citi China country business manager of global consumer banking Darren Buckley said: "Citi has a history of exploring client centred innovation and technologies that enhance convenience and flexibility for our customers, so we are very pleased to launch Voice Biometric authentication as our latest innovation to enhance the banking experience of our client's in China, one of our most important global consumer banking growth markets." This Voice Biometrics authentication system has already been introduced in multiple countries in the Asia Pacific region with a customer base of around 4.48 million people.
Security software designed to prevent bank fraud has been fooled by a BBC reporter and his twin. BBC Click reporter Dan Simmons set up an HSBC account and signed up to the bank's voice ID authentication service. HSBC says the system is secure because each person's voice is "unique". But the bank let Dan Simmons' non-identical twin, Joe, access the account via the telephone after he mimicked his brother's voice. HSBC introduced the voice-based security in 2016, saying it measured 100 different characteristics of the human voice to verify a user's identity.
A new investigative report by Reuters revealed the Massachusetts Institute of Technology and at least one other U.S. university have research partnerships with a Chinese firm who has ties with the expansive security system created in China's Xinjiang region on Wednesday. Beijing has been leading an intense campaign against the minority Uighurs in the autonomous region, with the United Nations estimating up to one million currently being held in detention facilities. Reporters uncovered two documents which revealed iFlytek, an artificial intelligence company, was the only supplier of 25 "voiceprint" collection systems for police in Kashgar, a major city in Xinjiang, during 2016. Maya Wang, a senior researcher at Human Rights Watch, said she's heard of people in Xinjiang last May being asked to have their voice recorded using the software, but iFlytek declined to comment on whether that was its technology. A May 2017 blog post also revealed another iFlytek subsidiary signed a "strategic cooperation framework agreement" with Xinjiang's prison administration bureau.
Q: Please provide our readers with a brief introduction to the company and its voice authentication technology, Say-Tec? A: LMH Blockchain offers an artificial intelligence (AI) solution called Say-Tec which eliminates the need for individuals to remember passwords when signing onto a mobile device, website, or to approve a transaction. Q: Who founded the company – and its flagship product, Say-Tec? A: The three co-founders of LMH Blockchain and Say-Tec are based in Hong Kong, St. Louis and Walnut Creek–bringing decades of experience in emerging technologies, payments, multi-factor authentication, and business development strategy. They've each established proven records of solving real-world problems for clients in the financial services, digital commerce, healthcare, and retail industries.