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14 of the Best AI Chatbot Platforms to Increase Your Conversions in 2019

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Have you ever placed an order through the Starbucks app? If you have, you might have noticed that an AI-powered chatbot takes your order. You can speak to it or type in your message. These AI chatbot platform will help you when your order is expected to be ready and the total cost. Similarly, the Pizza Hut chatbot on Facebook messenger can help you order your pizza. It can tell you all about their ongoing deals too. Smart businesses are integrating conversational chatbots into their inbound marketing strategies.


Meet 11 of the Most Interesting Chatbots in Banking

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With consumer expectations increasing, the use of artificial intelligence, machine learning and chatbots in banking is also increasing. Banks and credit unions worldwide are testing new applications and deploying new solutions to improve the overall digital customer experience. Subscribe to The Financial Brand via email for FREE!More and more banking organizations are leveraging artificial intelligence to launch chatbot solutions, reducing costs and serving increasingly tech-savvy consumers. In many instances, chatbots are developed to facilitate two-way communication, replacing channels such as phone, email or text. The objective is to provide quick service and transactional support.


How the Automotive Industry Is Employing in-Car AI-Assisted Customer Support

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Conversational AI is a form of Artificial Intelligence that allows people to communicate with applications, Websites, and devices in everyday, human-like natural language via voice, text, touch, or gesture input. Conversational AI allows a fast interaction between users and the application using their own words and terminology. According to a Mordor Intelligence report on Chatbot Market: Growth, Trends, and Forecast (2020 - 2025), the chatbot market was valued at $17.17 billion in 2019 and is projected to reach $102.29 billion by 2025, registering a CAGR of 34.75 percent over the forecast period 2020 - 2025. "Virtual assistants are increasing because of deep neural networks, machine learning, and other advancements in AI technologies," according to the report. Virtual assistants, such as chatbots and smart speakers, are used for various applications across several end-user industries, such as Retail, Banking, Financial Services, and Insurance (BFSI), Healthcare, Automotive, and others.


Erica, Eno, Aida and 8 More Interesting Chatbots in Banking

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With consumer expectations increasing, the use of artificial intelligence, machine learning and chatbots in banking is also increasing. Banks and credit unions worldwide are testing new applications and deploying new solutions to improve the overall digital customer experience. Subscribe to The Financial Brand via email for FREE!More and more banking organizations are leveraging artificial intelligence to launch chatbot solutions, reducing costs and serving increasingly tech-savvy consumers. In many instances, chatbots are developed to facilitate two-way communication, replacing channels such as phone, email or text. The objective is to provide quick service and transactional support.


Chatbots in Banking Benefits, Building Blocks, Examples and Future

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Conversations with customers have become the need of the hour for businesses. Now we are witnessing a paradigm shift from mass-centered to granular, account-based approach. Banks and other financial institutions, who work closely with customers and rely heavily on customer relationships, have always leveraged technology to assist them. First, it was internet banking in the late 90s, then mobile banking when the smartphone revolution took over the world. Now, with the advent of AI and machine cognizance, conversational banking is on the rise. Conversational banking is nothing but communication between a bank and its customer through text, voice or visual interface. It adds that extra touch of personalization in customer relationships. Conversational banking, though highly effective, comes with the hardship of effective implementation given the sheer volume of customers banks serve (or any B2C business for that matter). That is why AI becomes extremely important in conversational banking.