S-based bot platform Gupshup on Monday launched InterBot, a bot-to-bot communication platform to enable them transact, co-ordinate, compete, collaborate and negotiate with each other. Touted as the world's first, Interbot communications enable different kinds of bots, such as shopping bots to negotiate with merchant bots to find the best prices. A travel bot can book packages by combining the services of flight and hotel bots. A taxi bot can ask the café bot to have the coffee ready by the time the user's taxi arrives. Gaming bots can play strategy games with dealer bots.
Cisco announced a partnership Monday with bot-building platforms Gupshup and API.ai that allows thousands of bots to quickly join Cisco Spark and Cisco Tropo platforms. It also turns up the intensity in competition between enterprise team communication chat apps like Skype and Slack. The announcement was made during Cisco Live, a four-day Cisco event taking place in Las Vegas this week. Gupshup built an SMS social network of more than 50 million users, mainly in India, before becoming an enterprise messaging service company in 2010. Today, it processes four billion messages a month.
YES Bank has partnered with bot platform Gupshup to launch'YES mPower' - an artificial intelligence powered banking chat bot for its loan products. Currently active on Facebook Messenger, YES mPower will help customers get information on loan products offered and offer instant loan eligibility. The bank will incrementally release more services through the chat bot, with the aim to make YES mPower the one stop shop for all loan requirements. YES mPower enables information access on loan products like personal loans, auto loans, gold loans, loan against securities while products like used car loans, loan against properties, home loans will be added shortly. "AI driven conversations between brands and their consumers deliver better customer experiences while lowering costs through automation," said Beerud Sheth, CEO, Gupshup.
CHENNAI: Bots platform Gupshup has partnered with Amazon Registry Services to enable its customers to validate their bots and register a domain name with Amazon's .BOT Registry. With this, bot developers and operators can be found by relevant customers. Not only will companies be able to showcase their published bot with a .BOT domain name across multiple channels, but they will also be able to use their .BOT identity to get discovered without getting lost in the noise. The .BOT registry is a community dedicated to all voice and text bots and offers anyone with a responsive bot domain names that create brand new identities and specialised places for bots to reside. Users who own, operate, and manage bots published using Gupshup's tool will be able to be discovered by end users, irrespective of the platform they use, and stand out in a crowded chatbot market.
"I think it's safe to say that this is the year of the bot," said CEO Beerud Sheth of messaging platform Gupshup. Richard Smullen says a painfully long wait for a Delta Air Lines customer service rep inspired him to join the world of artificial intelligence. One night about a year ago, having grown tired of waiting for a phone operator to change his flight, he turned to the airline's mobile app--only to find he had to scroll through pages upon pages, unable to get what he needed. In the middle of a formal dinner at the time, he decided it would be faster just to message his sister and have her do it for him. It took her two minutes.