Industry executives believe automation went mainstream this year and it has received the right amount of attention at the C-suite level. Also read: India can't make up its mind on PSUs, 30 years after liberalisation For California-based robotic process automation (RPA) company Automation Anywhere, growth in its India market this year has been mainly driven by existing customers migrating to the cloud and those that have completely revisited their operating model due to the pandemic. "Cloud lowers the cost of ownership and it prepares them for a significant scale up when the economy recovers next year. In fact, many of the new logos we have signed up in last 12 months have straightaway started on the cloud," said Milan Sheth, executive vice president-IMEA, Automation Anywhere. While growth this year has been driven by the services sector in the banking space, financial services & insurance (BFSI), utilities and hospital management, next year it will be led by the manufacturing sector.
Build a digital ops toolbox to streamline business processes with Rajendran is the senior vice president and heads global delivery and services at Vuram, a hyperautomation services company specializing in low-code enterprise automation. Reliance on a single technology as a lifeline is a futile battle now. When simple automation no longer does the trick, delivering end-to-end automation needs a combination of complementary technologies that can give a facelift to business processes: the digital operations toolbox. According to a McKinsey survey, enterprises that have likely been successful with digital transformation efforts adopted sophisticated technologies such as artificial intelligence, Internet of Things or machine learning. Enterprises can achieve hyperautomation with the digital ops toolbox, the hub for your digital operations.
Hyperautomation has pushed the boundaries of traditional automation capabilities. Rather than relying on a single technology or task automation, enterprises now can access a bundle of advanced technologies that enable process mining, intelligent business process management (iBPM), artificial intelligence (AI), robotic process automation (RPA), and machine learning (ML). It is about achieving the ideal technology process design to automate and provide a seamless customer experience. According to Coherent Market Insights, the global Hyperautomation market is set to exhibit a CAGR of nearly 18.9% during 2019-2027. This is understandable as organisations are adopting automation technologies to go beyond the routine and be innovative. Let's take a look at how Hyperautomation technologies change the way enterprises work?
While the headline seems a lot intriguing, it's certainly interesting to note about how would things function if Robotic Process Automation (RPA) would be playing a pivotal role in hyper automation in the post COVID era. Hyperautomation refers to the use of a combination of technologies to automate, simplify, discover, design, measure, and manage workflows and processes across the enterprise. Although, times have been quite difficult in the current scenario, it has been noticed that leaders who have been slow in adopting automation technologies -- such as Robotic Process Automation ( RPA), Artificial Intelligence ( AI), and Machine Learning (ML)--have started to leverage them as a way of cutting costs during economic turmoil, providing faster customer service, and revamping their distributed work operations. Under all such circumstances, Robotics is playing a key role which is paving the way for a brighter world in the upcoming days. These days hospitals are rapidly deploying new technologies to support their staff better, and they also have been facilitating a lot of changes that concern automation.
Many enterprises aim to build functional software for internal infrastructure servicing and programs for customer communication. However, lack of time and resources hinders their business growth. In the current era, low/zero code platforms help businesses to rapidly build relevant applications and are becoming an emerging trend in the SaaS market. Such tools allow teams to build specific web applications and come with various customisation tools, including an intuitive and simple drag-and-drop interface. With no-code tools, users can create custom applications for their data collection, design their personal workflows, and set up unique rules that will help them propel their businesses further. According to Gartner by 2024, low-code application development will be accountable for more than 65% of app development activity.