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Domino's partners with Nuance for DRU artificial intelligence ZDNet

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Domino's has delivered new additions to its Domino's Robotics Unit (DRU) family, announcing the DRU Platform, an artificial intelligence (AI)-based technology that will allow customers to order a pizza using their voice. As of Monday, customers will be able to use DRU Assist, an in-app AI virtual assistant that was built in partnership with natural language company Nuance. DRU Assist takes the pizza giant somewhat back to the start of its digital journey, with customers speaking to order a pizza via their phone. Powered by Nuance's Nina, Domino's DRU Assist engages with customers in human-like conversation via text or speech recognition. "DRU Assist is not just a toy, this is real platform change," Domino's Group CEO and Managing Director Don Meij said.


How Domino's is using tech to woo Millennials and beat rival Pizza Hut

USATODAY - Tech Top Stories

Ford has partnered with Pizza maker Domino's to test delivery by self driving cars. Jose Sepulveda (@josesepulvedatv) has more. Domino's is set to test driverless car deliveries tests in Florida's Miami-Dade County. Domino's Pizza spent a good part of the last decade chasing what seemed like every digital doodad to deliver pizza -- sometimes to the scorn of observers who pointed out that the business was, after all, popping topping-covered dough in an oven and delivering it. Why, the skeptics asked, do you need a digital voice-recognition app on your phone to order a pizza, when you can just call and speak to an actual person?


Domino's on Quest for Digital Dominance Using Artificial Intelligence

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"DOM was a key milestone not only for us, but for voice recognition "DOM was also the public face of our initial investment in "We believe natural voice recognition is the future, as seen by the "While many of our orders come via digital platforms, there are still "DOM can now take those orders, freeing up our store team Domino's first tested DOM for phoned-in carryout orders in a few of "Store team members like DOM," said Nicole Prokopczyk, Domino's "Some calls to the stores are from customers who have already "Based on the phone number, this system will Domino's Tracker was another restaurant industry first launched by About Domino's Pizza@ Founded in 1960, Domino's Pizza is the largest Emphasis on technology innovation helped Domino's U.S., Domino's generates over 60% of sales via digital channels and Please visit our Investor Relations website at biz.dominos.com


Customer tracking and AI robots top Domino's digital innovations list

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Tracking consumers in real-time, zero-click ordering and delivering pizzas via artificially intelligent robots are just some of the latest innovations underway at Domino's. The pizza retailer today launched the first in a proposed series of tech innovation events, under the brand'Abacus', showcasing the way digital and technology is being harnessed by the business. Ten innovations were detailed, some of which will be available from next week, while others will be rolled out over the coming 12-24 months.All stemmed from the theme'time is the enemy of food' and showed the power of harnessing data analytics not only for operational process improvements, but also for tailoring customer experiences and interaction. The first of these is On-Time Cooking, an extension of the GPS Driver Tracker capabilities Domino's has been providing for the last 10 years aimed at shortening the time between cooking a pizza and when customers pick up their order. Domino's A/NZ managing director, Don Meij, said that until now, stores haven't known exactly when a customer will arrive, running the risk of pizzas sitting on the rack for 10 or 20 minutes longer than they should.


Customer tracking and AI robots top Domino's new digital innovations list

#artificialintelligence

Tracking customers in real-time, zero-click ordering and delivering pizzas via artificially intelligent robots are just some of the latest innovations underway at Domino's. The pizza retailer today launched the first in a proposed series of tech innovation events, under the brand'Abacus', showcasing the way digital and technology is being harnessed by the business. Ten innovations were detailed, some of which will be available from next week, while others will be rolled out over the coming 12-24 months.All stemmed from the theme'time is the enemy of food' and showed the power of harnessing data analytics not only for operational process improvements, but also for tailoring customer experiences and interaction. The first of these is On-Time Cooking, an extension of the GPS Driver Tracker capabilities Domino's has been providing for the last 10 years aimed at shortening the time between cooking a pizza and when customers pick up their order. Domino's A/NZ managing director, Don Meij, said that until now, stores haven't known exactly when a customer will arrive, running the risk of pizzas sitting on the rack for 10 or 20 minutes longer than they should.