It's not just you: people in all regions of the United States were hit by widespread internet outages Monday afternoon. According to online reports from users affected, internet service providers including Comcast's Xfinity service, Charter's Spectrum service, and backbone telecommunications provider Level 3 all have experienced outages. The issues first began to be reported by users around 1 p.m. EST. Websites like Down Detector and Outage Report--two crowdsourced resources that track claims of service outages--have received thousands of reports for individuals who have experienced issues. Cities including San Francisco, Los Angeles, Boston, New York, Houston, Dallas, Minneapolis and Chicago are all among those affected in what appears to be a nearly-nationwide incident.
Amazon Web Services' S3 cloud storage is experiencing "high error rates" that have caused chaos among many of the sites that depend on AWS to work. Our own website is one of them, but the failure has also affected some or all of Giphy, Medium, Slack, Quora and a slew of other websites and apps you likely use. Some connected home devices aren't working correctly, either. Even Amazon's ability to report problems was broken for a while -- the AWS dashboard wasn't changing color because its issue was "related" to S3's problems. Amazon hasn't explained exactly what went wrong or offered an estimated time of repair, although its status page has narrowed the outage down to a North Virginia location.
SAN FRANCISCO -- Several major phone and internet companies experienced widespread outages Monday. AT&T, Sprint and Verizon all showed large outage areas on the East coast and in California, according to Downdetector, a Dutch company that tracks outages. North Carolina appeared to be especially hard hit. "This typically indicates either a problem with a backbone provider or providers sharing infrastructure, which is more common in lightly populated areas -- you don't typically see it in urban areas," said Tom Sanders with Downdetector. Calls for comment to AT&T, Sprint and Verizon were not immediately returned.
Telstra has apologised to customers affected by an internet outage, the fourth service failure from the telco in as many months. A Telstra spokesman confirmed its NBN and ADSL users might be having difficulty connecting to the internet on Friday. "We apologise to customers and are doing everything possible to restore services as quickly as possible," the spokesman said. Related: Telstra says system shutdown was due to'embarrassing human error' Irate customers voiced their frustrations on social media. Telstra, you are an absolute joke.