Nuance launches new AI-powered virtual assistant to streamline clinical workflows

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Building on its long history of powering virtual assistants for many of the leading consumer and automotive brands in the world, including American Airlines, Amtrak, Audi, Barclay's, BMW, Citi, Delta, Domino's, FedEx, Ford, and GM, Nuance Communications, Inc. today unveiled its artificial intelligence (AI)-powered virtual assistant solution designed specifically for healthcare providers. Leveraging its extensive experience in healthcare, Nuance's new Dragon Medical Virtual Assistant will further streamline a wide variety of clinical workflows for the 500,000 clinicians that already rely on Dragon Medical every day for their clinical documentation. Based upon the award-winning Nuance Virtual Assistant platform, the Dragon Medical Virtual Assistant will deliver sophisticated conversational dialogues and pre-built capabilities that automate high-value clinical workflows. This solution directly addresses the belief by 80% of 10,000 U.S. clinicians surveyed by Nuance that virtual assistants would drastically change healthcare by the end of 2018. "Technology needs to be unobtrusive and support the process of providing high quality patient care--not get in the way," said David Y. Ting, MD, CMIO, Massachusetts General Physicians Organization.


Saykara Launches First Fully Ambient AI Healthcare Voice Assistant

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Saykara today announced the release of Kara 2.0, an AI-powered healthcare assistant that further simplifies the documentation process for physicians. Now featuring Ambient Mode, Kara 2.0 is a breakthrough AI-powered voice application for healthcare, allowing physicians and patients to interact as they normally do, all while Saykara listens, transcribes to text, parses text into structured data, and intelligently completes each form in a patient's electronic health record (EHR or chart). Saykara then automatically generates a clinic note including patient history, physical, assessment, plan, orders and referrals. With the release of Ambient Mode, Saykara is the only virtual healthcare assistant that can be used passively'in the room' during physician-patient appointments with no voice commands. Ambient Mode builds on Saykara's versatility and agnosticity, allowing it to better serve up to 18 disparate healthcare specialties, including primary care, pediatrics, internal medicine, orthopedics, urology and more.


Nuance rolls out AI virtual assistant for healthcare

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Nuance Communications unveiled an artificial virtual assistant specifically for patients and healthcare providers on Wednesday. The company has built artificial intelligence virtual assistants for consumer and automotive brands including American Airlines, Amtrak, Audi, Barclay's, BMW, Citi, Delta, Domino's, FedEx, Ford and GM. Nuance's new Dragon Medical Virtual Assistant is designed to streamline a variety of clinical workflows for the 500,000 clinicians that already use Dragon Medical for their clinical documentation, the company said. Based on the Nuance Virtual Assistant platform, the software can enable conversational dialogues and pre-built capabilities that automate clinical workflows. The healthcare virtual assistant includes voice recognition technology designed for healthcare, voice biometrics and text-to-speech, EHR integrations and strategic health IT relationships, a prototype smart speaker customized for healthcare use-cases and a secure platform.


How UPMC uses artificial intelligence to keep clinicians happy, patients healthy

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There is a lot of hype around using artificial intelligence (AI) technologies in care provider settings. Last week, the University of Pittsburgh Medical Center's (UPMC) partnered with Microsoft, an expert in AI tools, to launch the first project under the new Healthcare NExt initiative aimed at improving clinicians' workflow, signaling continued interest and investment in the healthcare AI space. The nonprofit, which operates 25 hospitals and 600 doctors' offices and outpatient facilities, is at the forefront of the healthcare AI wave. It invests in the companies that create AI capabilities and launches its own startups, in addition to implementing co-created technologies for its clinicians to use with their patients. Dr. Rasu Shrestha, UPMC chief innovation officer and executive vice president of UPMC Enterprises, the institution's commercialization arm, told Healthcare Dive that its AI technologies has resulted in "quite the transformation" as they have allowed for an increased focus on what is in a patient's best interest."This


Readers Write: Augmented Intelligence: Virtual Assistants Come to Healthcare

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Andrew Rebhan, MBA is a health IT research consultant with Advisory Board of Washington, DC. Natural language processing (NLP) techniques allow digital systems to streamline user interactions allowing machines to read text, understand meaning, and generate narratives from existing information. Recent advances in artificial intelligence (AI) technologies have accelerated progress in a broad range of NLP applications for healthcare, including digital assistants for clinical staff, concierge services for patients, and digital scribes to streamline documentation processes. For example, last Fall Nuance Communications released its Dragon Medical Virtual Assistant to help health care providers interact with clinical workflows using NLP and other conversational AI functionality. Nuance announced at HIMSS18 that it will integrate its virtual assistant technology into Epic's EHR.