For doctors that are exhausted from long hours typing up patient medical records, it could be game-changing, says Punit Soni, founder and CEO of Suki AI, a virtual assistant app for clinicians. The startup just raised a $20 million Series B round from Flare Capital Partners, First Round Capital, and Venrock, doubling its total funding to $40 million since its 2017 launch. The premise of Suki AI is simple: It's Alexa for doctors. Similar to how people can order Amazon's voice-enabled digital assistant to set a reminder or tell them their schedule, doctors can use Suki to take notes during patient appointments and those notes will automatically fill out electronic health records (EHRs). That's increasingly important as doctors spend more time logging data and less face time with patients.
Clinical voice assistant developer Suki has created a new voice platform with improved artificial intelligence. The Suki Speech Service, referred to by the company as S3, makes Suki's voice assistant faster, more accurate, and flexible enough that it could be used by professionals outside of the healthcare sector. Suki's current voice assistant is built to reduce the amount of time and energy doctors spend on administrative tasks and records. The voice assistant records, transcribes, and organizes a doctor's conversations with a patients and any notes on the case. Suki can then automatically complete the data entry necessary for Electronic Health Records (EHR).
Doctors practice medicine to deliver care, not do data entry. Yet in the era of electronic medical records (EMRs), for every hour spent with a patient, physicians spend nearly two hours on paperwork. What if technology could take care of the paperwork for us? Record-keeping systems in health care were built for back-office functions, not bedside medicine. Most EMR vendors started out building products to collect payments and schedule appointments.
"Siri, where is the nearest Starbucks?" "Suki, let's get Mr. Jones a two-week run of clarithromycin and schedule him back here for a follow-up in two weeks." Doesn't sound that crazy, does it? For years, voice assistants have been changing the way people shop, get around, and manage their home entertainment systems. Now they're starting to show up someplace even a little more personal: the doctor's office.
Rx.Health is adding a suite of tools to prevent physician burnout. How do you keep physicians from being overwhelmed by a mountain of paperwork? Give them a voice assistant, similar to Amazon's Alexa or Apple's Siri. That's the thinking behind Suki, a Redwood City-based startup that recently struck a partnership with Mount Sinai Health System spinoff Rx.Health. Rx.Health curates digital tools for doctors, allowing them to prescribe digital therapeutics and care plans from electronic health record systems.