The vast majority of workers in geographies Udemy surveyed feel their countries are facing a skills gap, but a varying number say it affects them personally. Looking beyond the numbers reveals a confused workforce struggling to take control in the face of constant change.

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Fifth-grader Halee Butler worked the room at Bristow Elementary School as she confidently introduced herself and made small talk with local volunteers participating in an etiquette competition meant to teach students people skills.

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