By the year 2021, there will be more AI-powered digital assistants installed on devices than there are people in the world, according to new research from Ovum. The install base will be higher than 7.5 billion by that time, which is greater that the planet's population as recorded by the US Census Bureau on May 1, 2017. Google Assistant will be the most installed assistant, accounting for 23.3% of the market, the report said. The next most popular assistant will be Samsung Bixby, with 14.5% market share. SEE: Why robots and AI won't replace most jobs any time soon "Ultimately, a digital assistant is just another user interface.
Artificial intelligence (AI) based voice assistants have become common among smartphones since last year and are expected to continue on the growth spiral, at least till 2021, according to projections published Thursday by research firm Ovum. "Ultimately, a digital assistant is just another user interface. It will only be as good as the ecosystem of devices and services that it is compatible with. Partnerships between tech giants and local service providers will therefore be key differentiators," said Ronan de Renesse, practice leader, Ovum Consumer Technology team and author of the report. "Here is a disconnect between the'know-it-all, do-it-all' approach that current digital assistants are aiming toward and the highly personalized virtual assistance experience that consumers have dreams/nightmares about.
The concept of virtual assistance has been in consumers' mind for more than half a century, first introduced through Sci-Fi movies such as 2001: A Space Odyssey (1968) featuring virtual assistant HAL and infamous quote "I'm sorry Dave, I'm afraid I can't do that." Portrayed as a must-have feature by the consumer tech industry, our research at Ovum shows that digital assistants, in fact, fall short of consumer expectations and can't do what they want. A survey conducted by Ovum in the UK and the US in May 2017 revealed that more than 50 percent of consumers don't find digital assistants useful (see Figure 1). The digital assistant population will equal today's human population in 2021. Instead, Google Assistant will dominate the native (i.e.
According to the latest research from Counterpoint's Components Tracker Service, one in three smartphones to be shipped in 2020 will natively embed machine learning and artificial intelligence (AI) capabilities at the chipset level. Apple, with its Bionic system on chip (SoC), proliferating across its complete portfolio over the next couple of years, will drive native AI adoption in smartphones. Its universal adoption of AI-capable SoCs will likely enable Apple to lead the AI-capable chip market through 2020. Huawei, with its HiSilicon Kirin 970 SoC, launched in September and finding application in the Huawei Mate 10 series launched today in Munich, is second to market after Apple with AI-capable smartphones. The Huawei Mate 10 is able to accomplish diverse computational tasks efficiently, thanks to the neural processing unit at the heart of the Kirin 970 SoC.
The advent of certain technologies -- notably inexpensive high-speed internet, secure cloud storage, mobility solutions, and low-cost devices -- has allowed the fantastic possibilities of the past to become reality. One of the platforms that has been enabled is artificial intelligence. And AI's ability to process information, at high speeds and at scale, unleashes endless new opportunities and infinitely better management of processes, systems, networks, and information. In 2016, we use voice-recognition systems to turn on lamps, driverless cars are being trialed, and robot hotel receptionists work in Japan. In fact, every industry -- from health care to finance to travel to fashion -- is being affected by new AI technologies.