With current technologies like artificial intelligence, machine learning and data analytics being democratized in everyday applications, the IT industry has almost successfully transitioned into the Digital Era. When talking about digitization, one idea most industry leaders agree upon is that automation is the need of the hour. Along with other new age technologies, Robotic Process Automation (RPA) too has made a mark in the IT industry and according to Gartner 85 percent of big organizations will have deployed some form of RPA by the year 2022. While RPA is meant to bring about efficiency and reduce errors made in mundane and tedious work done manually by humans, it does give rise to the question of will there be a loss of jobs in the IT industry due to democratization of RPA. Automation, a popular emerging technology has an assured place in the future of global businesses.
We as a generation and mankind recently outlined a critical milestone in our progress. A robot was recently awarded the citizenship of a country. Robots and automation have broken the shackles of our imagination and have become a part of our reality. While we are still far away from realizing what we have managed to sell in science fiction movies, we are closer than ever. Robots and automation have, until now, allowed machines to act and work like humans.
Recently IT Brief had the opportunity to get in touch with Adrian Jones, Automation Anywhere APJ EVP, to discuss AI and its impact on the modern workforce. Can you tell me a bit more about Automation Anywhere? Automation Anywhere is a global leader in Robotic Process Automation (RPA) software and AI technology for enterprises looking to deploy intelligent digital workforces. Our technology uses software bots that work alongside the human workforce to take on repetitive, mundane work, allowing people to do more meaningful work. Beyond automating tasks, Automation Anywhere's platform also helps improve them on the back-end by enhancing efficiency, minimising error and reducing operational costs, while helping enterprises manage and scale business processes faster.
Once upon a time, artificial intelligence was an idea that remained in our imaginations and was expressed in movies and art conversations surrounding the future of technology. Those ideas sounded really wild at the mere thought of them coming to existence and interacting with it in our daily lives. Generally, technology has seen an uncontrollable surge in applications over the last decade and it almost seems as though we woke up one morning only to find that our imaginations have become our reality. These technological advancements have been more beneficial than harmful. Think about how life has become less stressful and for the first time the world is really on our palms, and we can now get things done in record speed and efficiency.
"Nothing ever comes to one, that is worth having," Booker T. Washington once remarked, "except as a result of hard work." I'm a firm believer that worthwhile work is good for the body and the soul; however, I also believe that tedious and repetitive work can be soul crushing and boring. Rachel King (@sfwriter) reports, "Over the past year, some workers at AT&T have begun to automate the boring, repetitive parts of their jobs by using software bots." Historically, technology has been developed to accomplish repetitive tasks because most people hate doing them and because bored workers are prone to making mistakes. In spite of concerns about automation eliminating jobs, technology's advance is not going to be halted.